Support-Info: (SSPR) : Troubleshooting SSPR 3001 and 3008

PRODUCTS INVOLVED / SOLUTIONS INVOLVED Forefront Identity Manager 2010 R2 SP1 Microsoft Identity Manager 2016 SP1 Self Service Password Reset / Registration Portals PROBLEM SCENARIO DESCRIPTION Attempting Self-Service Password Reset Registration, a communication error was receiving that was generating the Exception 3008.  Once that exception was resolved, the exception 3001 appeared. CAUSE Cause – Exception… Read more

On startup a system with the SSPR Rich client installed posts "Unable to Launch Web Browser"

A system with the Self Service Password Reset Rich client posts an error, “Unable to Launch Web Browser …” on startup. It is expected to navigate to the SSPR portal prompting a user to register. Research into this issue using Process Monitor from Sysinternals shows that two registry keys are utilized by the client, HKCU\Software\Policies\Microsoft\Forefront… Read more

Changing the look of FIM SSPR portals: an example style sheet for password reset portal

Introduction : Chrome, shadows, and gradients are relics of the early 2000s. "Flat" design has made its way through all modern user interfaces, and typically organizations wish to use their own branding and color scheme to match other corporate websites…(read more)… Read more

[Reference] Suppress SSPR Registration Page at Logon

The default behavior of the rich SSPR client is to check the user's password registration status at every logon. If the user is not registered for FIM password reset in the portal the configured registration URL is presented to the user. Scenario …(read more)… Read more