Support-Tip: (INSTALLATION): EXO Configuration Failure during installation

PRODUCTS INVOLVED Microsoft Identity Manager 2016 Service Pack 1 Exchange Online PROBLEM SCENARIO DESCRIPTION When attempting to install MIM 2016 SP1 you may get the following error message when configuring a federated account. This can be caused by local security policies that are configured during server setup. If you do see this message confirm that… Read more

Support-Info: (INSTALLATION): Error 1722. There is a problem with this Windows Installer package

PRODUCTS INVOLVED Microsoft Identity Manager 2016 Service Pack 1 (4.4.1302.0) Service and Portal Installation Microsoft Windows Server 2016 PROBLEM SCENARIO DESCRIPTION In this scenario, we are attempting to execute an installation of the Service and Portal on a Windows Server 2016 machine and it is failing. NOTE It is always recommended to troubleshoot an installation… Read more

Support-Tip: (INSTALLATION): Installation Companion – Accounts Reference

PURPOSE The purpose of this blog is to cover the different accounts / service accounts that are needed/required in a Microsoft Identity Manager 2016 solution.  Documented here are these accounts for an Identity Manager solution with explanation of their responsibilities. NOTE This blog does not cover the MIM Certificate Management, BHOLD or PAM Scenarios  … Read more

Support-Info: (INSTALLATION): Troubleshooting MIM Service/Portal Install/Upgrade IsSharepointAdminServiceRunning Error

PRODUCTS INVOLVED / SOLUTIONS INVOLVED Forefront Identity Manager 2010 R2 SP1 Microsoft Identity Manager 2016 SP1 Service/Portal Install / Upgrade PROBLEM SCENARIO DESCRIPTION Trying to upgrade from FIM 2010 R2 SP1 to MIM 2016 The upgrade fails (this same error could also happen during an install process as well) Collected a verbose log of the… Read more