Support-Info: (SSPR) : Troubleshooting SSPR 3001 and 3008

PRODUCTS INVOLVED / SOLUTIONS INVOLVED Forefront Identity Manager 2010 R2 SP1 Microsoft Identity Manager 2016 SP1 Self Service Password Reset / Registration Portals PROBLEM SCENARIO DESCRIPTION Attempting Self-Service Password Reset Registration, a communication error was receiving that was generating the Exception 3008.  Once that exception was resolved, the exception 3001 appeared. CAUSE Cause – Exception… Read more

Support-Info: (INSTALLATION): Troubleshooting MIM Service/Portal Install/Upgrade IsSharepointAdminServiceRunning Error

PRODUCTS INVOLVED / SOLUTIONS INVOLVED Forefront Identity Manager 2010 R2 SP1 Microsoft Identity Manager 2016 SP1 Service/Portal Install / Upgrade PROBLEM SCENARIO DESCRIPTION Trying to upgrade from FIM 2010 R2 SP1 to MIM 2016 The upgrade fails (this same error could also happen during an install process as well) Collected a verbose log of the… Read more

Support-Info: (INSTALLATION): Sync Engine fails uninstall: Microsoft Identity Manager Synchronization Service was not successfully installed

PRODUCTS INVOLVED Microsoft Forefront Identity Manager 2010 R2 Synchronization Service PROBLEM SCENARIO DESCRIPTION Attempting to uninstall the FIM Synchronization Service Engine via the Programs and Features inside of Control Panel, fails immediately. ERROR DIALOG “Microsoft Identity Manager Synchronization Service was not successfully installed.  To install Microsoft Identity Manager Synchronization Service, run this wizard again.” CAUSE:… Read more

Support-Info: (CM): Renew Certificate for the CMAGENT Fails with One or more signatures did not include the required application or issuance policies

PRODUCTS INVOLVED Microsoft Forefront Identity Manager 2010 R2 Service Pack 1 Certificate Management PROBLEM SCENARIO DESCRIPTION Certificate management – renewal of the CLM agent certificate does not work. ERROR MESSAGE Error(s): One or more signatures did not include the required application or issuance policies. The request is missing one or more required valid signatures. 0x8009480b-2146875381… Read more

Support-Info: (CONNECTORS): Full Import on SQL Server MA is showing a large number of deletes

PRODUCTS INVOLVED Microsoft Identity Manager 2016 SP1 Generic SQL Connector / SQL Management Agent PROBLEM SCENARIO DESCRIPTION Full Import (Stage Only) intermittently on a SQL MA showing a large number of deletes, which is unexpected.  This causes deprovisioning to occur in the Identity Management Solution.  Depending on how deprovisioning rules are setup, this can cause… Read more

Support-Info: (INSTALLATION): Exception has been thrown by the target of an invocation. System.UnauthorizedAccessException: Access is denied.

PRODUCTS INVOLVED Microsoft Identity Manager 2016 Service Pack 1 (4.4.1302.0) Service and Portal Installation PROBLEM SCENARIO DESCRIPTION Attempting to install the Service and Portal, it rolls back just after the copying new files process in the installation. Review of the Windows Installer Verbose Log shows the below exception. LOGGING TOOLS Here are the logging tools… Read more

Support-Info: (CONNECTORS): How to work around the “Replicate Directory Changes” to connect to AD for the ADMA or GalSync MA

PRODUCTS INVOLVED Forefront Identity Manager 2010, R2, R2 SP1 Microsoft Identity Manager 2016, SP1 COMPONENTS INVOLVED Active Directory Management Agent GalSync Management Agent PROBLEM SCENARIO DESCRIPTION By default out of the box, the Active Directory Management Agent and/or GalSync Management Agent connect to Active Directory utilizes the DirSync Control. In doing so, it needs/requires the… Read more

Support-Info: (CONNECTORS): Supported Active Directory (AD) Version for Active Directory Management Agent (AD MA)

All, I recently fielded a question concerning the Active Directory Management Agent and the lowest supported Active Directory Version.  I felt that this would be some good information to share here as well. NOTE It is important to note that Windows Server 2008 R2 Sp1 that as of March 2018, it is out of Mainstream… Read more

Support-Release: (CONNECTORS): Release of Generic Connectors v1.1.830.0

Al We are happy to announce the release of the MIM 2016 SP1 generic connectors version 1.1.830. Release Notes:  https://docs.microsoft.com/en-us/azure/active-directory/connect/active-directory-aadconnectsync-connector-version-history  – Bit delayed , Should be updated by this evening.   See release notes below Download :  https://www.microsoft.com/en-us/download/details.aspx?id=51495  1.1.830.0 As a note the download is replicating through the ether and pages could be cached ctrl+f5 may… Read more

Support-Tip: (AADCONNECT): 0x80230307 (The dimage indicates an add operation, but the image already exists

Hey all, Tim Macaulay here again to share some an interesting issue that I recently worked. PRODUCTS INVOLVED Microsoft Azure AD Connect 1.1.524.0 Number of Connectors: 2 NOTE: Please note, that there is a later build of Microsoft Azure AD Connect available for download in 1.1.649.0. You can download that build here: https://www.microsoft.com/en-us/download/details.aspx?id=51495   PROBLEM… Read more