Support-Info: (INSTALL): SharePoint was not detected

  • Article

 

APPLIES TO:

  • Microsoft Identity Manager 2016 RTM (4.3.1935.0-4.3.2266.0)
    • Service and Portal (Specifically Portal)

 

PROBLEM SCENARIO DESCRIPTION

  • You attempt to install Microsoft Identity Manager 2016 RTM Service and Portal onto a machine that has SharePoint 2016 installed.

 

NOTE FIM 2010, FIM 2010 R2, FIM 2010 R2 SP1 and MIM 2016 RTM Portal is not supported on SharePoint Server 2016.

 

WINDOWS INSTALLER VERBOSE LOG
NOTE You can get a Windows Installer Verbose Log by opening an Administrative Command-Prompt and navigating to the installation media and then executing the following command line. msiexec /i "Service and Portal.msi" /l*v installlog.txt Searching for the words "Return Value 3" in the log file will take you to the section in which the exception is raised.
MSI (s) (0C:0C) [12:09:51:651]: Doing action: NoSharepointAction ended 12:09:51: SetTargetNetFxRootProperty. Return value 1.Action start 12:09:51: NoSharepoint.MSI (s) (0C:0C) [12:09:51:651]: Product: Microsoft Identity Manager Service and Portal -- SharePoint was not detected on this machine.  Please install SharePoint and run this installer again. SharePoint was not detected on this machine.  Please install SharePoint and run this installer again.Action ended 12:09:51: NoSharepoint. Return value 3.

 

CAUSE

  • The product being installed is a MIM 2016 RTM build of the product.  One can confirm this by searching in the Windows Installer Verbose Log file for the words "ProductVersion" and/or "Product Version" and you will see the build of the product.

 

 

WINDOWS INSTALLER VERBOSE LOG
Property(S): ProductName = Microsoft Identity Manager Service and PortalProperty(S): ProductVersion = 4.3.1935.0
MSI (s) (0C:0C) [12:09:51:760]: Windows Installer reconfigured the product. Product Name: Microsoft Identity Manager Service and Portal. Product Version: 4.3.1935.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.

 

RESOLUTION

  • Install a supported build of the product for SharePoint 2016.

 

NOTE Review the "Supported Platforms for MIM 2016" for information on the supported platforms.  https://docs.microsoft.com/en-us/microsoft-identity-manager/microsoft-identity-manager-2016-supported-platforms

 

NOTE

If you are installing MIM 2016 SP1 on a SharePoint 2016 server, please follow the following blog to help configure SharePoint correctly.https://blogs.technet.microsoft.com/steady/2016/09/30/mimsp1sps2016/

 

ADDITIONAL LINKS / RESOURCES