Support-Tip: (FIM MA): App-Store-Import-Exception Run Status

 

NOTE A Support-Tip is the Problem / Cause / Resolution of a specific issue.

 

ENVIRONMENT

  • Forefront Identity Manager 2010 R2 SP1
    • FIM Service Management Agent

PROBLEM SCENARIO DESCRIPTION

  • While executing a Full Import (Stage Only) and/or a Delta Import (Stage Only) on the FIM Service Management Agent you may receive the Run Status of “App-Store-Import-Exception”.

CAUSE

  • The problem here was that the schema in the FIM Service and what the FIM Service Management Agent new about were out of sync.

RESOLUTION

NOTE If you refresh the FIM Service Management Agent schema and then receive a different error when attempting to do the Delta Import and/or Full Import you will need to add some additional steps to correct the issue.

  1. Reboot the Synchronization Service machine
  2. Refresh the Schema of the FIM Service Management Agent
  3. Execute Full Import (Stage Only) on the FIM Service Management Agent
    1. This must be done because the Refresh Schema causes a change to the FIM Service Management Agent.  When a change occurs on a Management Agent a Full must be completed.
  4. Execute a Delta Import (Stage Only) if the problem is the Delta Import, then execute it to ensure success

ADDITIONAL INFORMATION