Last week I’ve prepared Office 365 technical training course for CSP partners. This course is intended for technical support teams inside CSP partners (and CSP Indirect distributors) which must support their customers’ Office 365 subscriptions and answer their technical questions.
Some introduction slides are available below. Similar materials about Azure in CSP will be ready soon. If you are a CSP Partner and you want to get these materials, ask your PTS/PSE in Microsoft.
The full course includes:
1) Detailed description and comparison of Office 365 plans in CSP
2) Walkthrough guide for CSP Partner Center
3) Office 365 Billing principles
4) Office 365 administration and troubleshooting online training with a final assessment.
Of course, links in the pictures are not clickable, so use this link to download PPTX version.