On Tuesday at the Microsoft Management Summit we presented a breakout session on the new Microsoft Operations Framework 4.0. It was really exciting to finally be able to show MOF 4.0 off, since we’ve been working on it for the last year. And today Brad Anderson formally announced the release MOF 4.0 in his MMS keynote. For those of you who haven’t heard of MOF before, it’s a service life cycle model aimed at helping organizations implement best practices for delivering efficient and effective IT services. An “organization” could be anything from a 20-person company to a huge multi-national.
So what’s new? First, where the old MOF talked mainly about operations, the new MOF 4.0 describes the entire IT life cycle, including business planning, project organization can use a common language and a consistent framework for planning and coordinating their activities.
The second improvement is to the design of the content. If you’re looking for a way to overhaul your organizations service management practices, then MOF 4.0 provides that comprehensive view that will help you choose where to start. However, if you’re just looking for a best practice around one particular area then MOF 4.0 can help as well, with short (25-page) “service management functions” that can give you ideas on improving a particular function in 20 minutes.
Finally, we designed MOF 4.0 from the start as a living framework, one that will continue to evolve with contributions from the community. To make that happen, we also launched the MOF 4.0 online community. We’re really hoping to get a lot of people reading MOF and then going to the community to discuss what they’ve seen. And by the end of the summer we’ll enable a feature that will allow you to contribute your own best practices as well as rate the contributions of others.
Thanks – Jeff Newfeld, Principal Product Unit Manager