FAQ of Exchange Online transition(BPOS to Office365)

FAQ of Exchange Online transition   Hey Guys, here are some questions you may have when in transition. If you have more to ask, please feel free to leave  comments.   Q1: When will you contact us to choose the time frame for transition? Answer:The upgrade is available now. This date represents the period when…

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Some methods to resolve Sign In Application(SSO) crash Issue

Some methods to resolve Sign In Application(SSO) crash Issue   SYMPTOMS  Sign In application crashes.   RESOLUTION To resolve this issue, use one or more of the following methods   Method 1: Restart the Single Sign In Application 1.    Completely sign out (don’t just click the close box) and restart it.   Method 2: Ensure…

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Migrated users unable to send emails to non-migrated mailbox

Migrated users unable to send emails to non-migrated mailbox   SYMPTOMS Migrated users are facing issues while sending emails to the non-migrated mailbox.   RESOLUTION • Make sure that you have successfully signed in by using the Microsoft Online Services Sign-In Application. After you sign in, you can reconfigure your desktop applications. To do this,…

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When an employee leaves the company, his email address still needs to able to receive emails to the replacer.

When an employee leaves the company, his email address still needs to able to receive emails to the replacer.   SYMPTOMS This article will provide a useful method to this scenario.   RESOLUTION Here is the practicable resolution to the issue: Remove the old email address from the person who left the company and change the UserName Add…

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How to enable external and internal email forwarding by means of Outlook and OWA

How to enable external and internal email forwarding by means of Outlook and OWA   SYMPTOMS This article will guide you through how to enable external and internal email forwarding by using Outlook and OWA.     RESOLUTION Using the Microsoft Online Services Migration Tools To download the latest version of the Migration Tools, please…

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Sharepoint Site Online is showing "out of compliance" warning

Sharepoint Site Online is showing “out of compliance” warning   SYMPTOMS Sharepoint Site Online is showing “out of compliance” warnings. Available storage becomes less than site collection allocation.   CAUSE It appears when licenses expire. You may lose some of the storagedue to the decrease of the number of users you pay for.( 250 Megper…

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Sign In Application error

Sign In Application error   SYMPTOMS Sign In Application reports error “The user name or password isincorrect .please try again”. User is unable to login into Microsoft Online Services(Outlook) but could login in webmail.   RESOLUTION Uninstall the Sign In Application first. To dothis, follow these steps: Remove program from Control panel Delete the registry…

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Users could only logon once after reset the password of the mailbox

Users could onlylogon once after reset the password of the mailbox   SYMPTOMS After Users reset the password of the mailbox, users couldonly logon once; after the logout, the second logon will fail with the errormessage invalid account.   CAUSE The root cause of this issue might be the compatibility ofbrowser.    RESOLUTION Change the…

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How to export all users in the Administration Center to a list

How to export all users in the Administration Center to a list   SYMPTOMS This article will help you to export all users in the Administration Center to a spread list.     RESOLUTION Here is the action plan about how to export all users in the Administration Center to a list, currently it can…

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