Land and expand your cloud productivity services with our round-up of essential Office 365 onboarding and marketing tools, plus join us for a special five-part Office 365 sales training series!
As the most widely used cloud application among businesses, it’s no secret that Office 365 offers enormous revenue and customer growth opportunities for hosting and managed service providers. A recent survey revealed that more than 50% of customers are buying additional services and products with Office 365, and customers using Office 365 have a life-time value up to 247% higher than non-Office 365 customers.
The success of hosted Office 365 services can’t be attributed to brand recognition alone. Your team’s product and technical expertise, sales and marketing agility, and customer service and support play a huge, critical role in landing deals and retaining satisfied–and productive–customers.
This month on Cloud Elevate, we shine the spotlight on tools and resources to help you build and expand your cloud productivity business with Office 365. Check out our round up of content you need to bring services to market, ready your teams, and win over customers.
Visit our Office 365 resource round-up on Cloud Elevate.
That’s not all–we invite you to attend our five-part Office 365 sales training series, debuting live on February 14th with sessions running twice a week through February. Register for each session today!
Special Webcast Series: Office 365 Expert Sales Training
Hosted by Partner Sales Readiness Trainers James McKinney and Rupen Parmar, this five-part, live and on-demand training series provides everything hosting and managed service providers need to effectively engage customers and sell Microsoft Office 365. With sessions for your entire sales team–from direct to telesales/call center reps–this is one webcast series you definitely don’t want to miss.
Click the link below to sign up for each session in moments–we’ll send reminders prior to the event. If you miss a session, you can watch it on-demand within 24-36 hours of the broadcast.
Office 365 Sales Training Series: Office 365 Value to Business Customers
February 14, 2017 – 8:00 a.m. – 9:00 a.m. PT
In this live sales training session, partner sellers will learn what Office 365 is, its services and key features, value to business customers (SMB, Enterprise) and key business usage scenarios. At the end of this one-hour session, you’ll know how to clearly communicate to customers the Office 365 value proposition, its services and key features and how businesses of any size can use and benefit from Office 365.
Office 365 Sales Training Series: Compete and Plan Comparisons
February 16, 2017 – 8:00 a.m. – 9:00 a.m. PT
Learn why business customers should choose Office 365 over other productivity solutions like Google Apps for Work. We will also review the Office 365 plans (SMB, Enterprise) and the key differences between. This session will help you clearly communicate to customers the value of Office 365 over competitor offerings, the differences between Office 365 plans and can select the right plan for their customer.
Office 365 Sales Training Series: How to Sell Office 365 (Telesales / Call Center)
February 21, 2017 – 8:00 a.m. – 9:00 a.m. PT
In this live sales training session, Partner Telesales/Call Center agents will learn how to effectively sell Office 365 over the phone, including how to quickly uncover customer’s productivity and collaboration needs, sell the value of Office 365, handle customer concerns and close sales. You’ll learn how to engage customers and sell the value of Office 365 in a short time frame over the phone, how to address common customer concerns, and how to access Microsoft-provided resources and tools that will help close sales.
Office 365 Sales Training Series: How to Sell Office 365 (Direct Sales)
In this live sales training session, Partner direct sales reps will learn how to engage customers in person, uncover customer’s productivity and collaboration needs, sell the value of Office 365, show how it can solve their challenges, handle customer concerns and close sales.
You’ll learn how to engage customers and sell the value of Office 365 during in-person meetings/conversations, understand common customer concerns and how to respond, and how to access Microsoft-provided resources and tools that will help close sales.
February 23, 2017 – 8:00 a.m. – 9:00 a.m. PT
Office 365 Sales Training Series: How to Demo Office 365
February 28, 2017 – 8:00 a.m. – 9:00 a.m. PT
In this live sales training session, Partner sellers will learn how to effectively demo Office 365 services and showcase how Office 365 can meet customer-specific needs and challenges. You’ll learn how to showcase Office 365 value through customer-relevant, scenario-based demos, and how to use Microsoft-provided demo tools and resources.
Pre-Requisite: Attendees should have Microsoft Partner Network (MPN) ID/log-in. Required to access Microsoft Demo Portal.
In addition to resources provided on Cloud Elevate this month, check out the resources below to build and expand your Office 365 service practice.
Partner Seller Readiness for Office 365 focus
- Seller Readiness Yammer Group — Get the latest Office 365 seller readiness-related news, updates, and training schedules. Subscribe to this Yammer group.
- Office 365 Service Updates Videos — Learn about the latest Office services updates via 10 minute videos.
- Office 365 Business Blog — Get the latest news via the Office 365 Business blog. Subscribe to email updates.