Application Troubleshooting: An Error Message, Without Context, is Worthless

Note: This blog contains free stock photos that were too hilarious to pass up. I was inspired to write this article based off an internal discussion I was involved with where someone was requesting a comprehensive list of all possible event log messages delivered in Windows Server. I have always been interested in the reasoning…


Manageability Lingo, Standards, & Acronyms, Oh My!

Since the dawn of the 21st century (and even before) you have been hearing many items related to acronyms interchangeably describing manageability features within Microsoft products (as well as others.) For example, WMI has been at the heart of most Microsoft Manageability products and solutions given the fact it is one of the primary interfaces…


App-V 4.6 Sequencing: What are the logs really for?

For sequencing in App-V 5, the new ETW model simplifies the process and moves App-V to the Windows standards for event tracing. Even better, the sequencer not only has two logs to worry about (operational and administrative) but a simple process can occur to enable more verbose debug logging. In App-V 4.6, the process was…


App-V 4.6: So your Client Installation or Upgrade has failed: How do you break down the Logging?

App-V 4.6 is still very prevalent out there and will be for a while. With the releases of Windows 8 and Windows 8.1 brought additional service packs for the App-V 4.6 client which means upgrades and/new installs for newer operating systems. Several weeks back on this blog, I went over how to enable advanced MSI…


MED-V: The Case of the Unresponsive Word Window

I recently resolved a long standing issue that affected legacy web applications running inside a MED-V 2.0 workspace. Often web applications will trigger documents and other objects that will launch within their respective host application either through an instance of that application via COM or through a special control via ActiveX (like PDF documents.) On…


The Role of Server Groups in App-V 4

The Role of Server Groups in App-V 4 Server groups are for configuring a server or server farm to have alternate provider policies, server-centric application management, and/or alternate logging pipelines to databases. Provider Policies Provider policies are bound to users and servers by way of server groups. Provider Policies can control client configuration for: Publishing/Refresh…


Are you *sure* you need to rebuild the WMI Repository?

To continue the subject of WMI troubleshooting: I am always frustrated at the quick, shotgun method of rebuilding the WMI repository as a rote, rudimentary troubleshooting step. This is very dangerous and risky. Rebuilding the WMI repository manually has resulted in some 3rd party products not working until reinstallation – IN SOME CASES – even…


The Importance of Troubleshooting WMI Part 2

To continue my discussion regarding the importance of troubleshooting WMI, I want to move the focus to a devising a targeted approach when troubleshooting so you can optimize the time it takes for you to zero in on the issue. WMI issues generally fall into the following areas: Configuration Issues: These are issues relating to…