For my Friends and Family: You have no excuse not to secure your Microsoft Accounts with Multi-Factor Authentication

I am always begging my close friends and family, many who are not all that technical, to follow basic tenants for securing their digital worlds. From changing their passwords on a regular basis (even having them schedule it to coincide with Daylight Savings Time/Standard Time conversions a la “smoke detector battery changes) to keeping their…


Farewell to Zune

As I write this, within a few hours, the Zune Service is expected to end per earlier announcements. What exactly will happen with the functionality of the Zune 4.8 software, will be only that limited functionality will remain. I am sad. I loved the Zune player – especially the ZuneHD. I still use the ZuneHD…


On the Bloggers, Analysts, and the Shareholders.

Over the past 20 years, I have had many different roles in IT. I’ve been a helpdesk jockey, professor/instructor, sysadmin, developer, support engineer, escalation engineer, and now consultant. I’ve worked with a variety of industries as well. I’ve been both a customer and an employee of a Fortune 100 software company. As I have moved…

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Application Troubleshooting: An Error Message, Without Context, is Worthless

Note: This blog contains free stock photos that were too hilarious to pass up. I was inspired to write this article based off an internal discussion I was involved with where someone was requesting a comprehensive list of all possible event log messages delivered in Windows Server. I have always been interested in the reasoning…

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Manageability Lingo, Standards, & Acronyms, Oh My!

Since the dawn of the 21st century (and even before) you have been hearing many items related to acronyms interchangeably describing manageability features within Microsoft products (as well as others.) For example, WMI has been at the heart of most Microsoft Manageability products and solutions given the fact it is one of the primary interfaces…

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App-V 4.6 Sequencing: What are the logs really for?

For sequencing in App-V 5, the new ETW model simplifies the process and moves App-V to the Windows standards for event tracing. Even better, the sequencer not only has two logs to worry about (operational and administrative) but a simple process can occur to enable more verbose debug logging. In App-V 4.6, the process was…

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MED-V: The Case of the Unresponsive Word Window

I recently resolved a long standing issue that affected legacy web applications running inside a MED-V 2.0 workspace. Often web applications will trigger documents and other objects that will launch within their respective host application either through an instance of that application via COM or through a special control via ActiveX (like PDF documents.) On…

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The Role of Server Groups in App-V 4

The Role of Server Groups in App-V 4 Server groups are for configuring a server or server farm to have alternate provider policies, server-centric application management, and/or alternate logging pipelines to databases. Provider Policies Provider policies are bound to users and servers by way of server groups. Provider Policies can control client configuration for: Publishing/Refresh…

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App-V 4: Factors that can cause Performance Issues with App-V 4.x Servers

For those of you still using App-V 4 (hopefully at least App-V 4.6 on the client side and 4.5 SP2 on the server side due to supportability) you may have been reading about how App-V 5 resolves a lot of limitations of App-V 4 – especially those that revolve around scalability. I dealt with many…

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