App-V: Arithmetic Overflow Error (0000B065) when Running System Utilization Report

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Administrators can use the System Utilization Report to graph the total daily system usage. You can use this report to determine the load on your App-V Server.

This report tracks the usage over time during the reporting period for the specified server or for the server group.

The System Utilization Report also graphs the following system usage:

• Usage by day of the week
• Usage by hour of the day

The System Utilization Report also includes a summary of the total system usage for specific users and total session counts.

There is an issue, however that you may run into when you try to run a System Utilization Report by session count where you may get the following error:

Error: 0000B065

The SFTMMC.LOG (Management Console log) will also show the following:

2011-10-14 04:35:31 https://steveth-appv/
ManagementConsole.MCException: Arithmetic overflow error converting expression to data type int. ---> SoftGrid.Management.GetReportDataFailedException: Arithmetic overflow error converting expression to data type int. ---> System.Data.OleDb.OleDbException: Arithmetic overflow error converting expression to data type int.
   at System.Data.OleDb.OleDbDataReader.ProcessResults(OleDbHResult hr)
   at System.Data.OleDb.OleDbDataReader.NextResult()
   at SoftGrid.Management.DataAccess.ReportDataAccess.GetSystemUtilizationBySessionData(DateTime startTime, DateTime endTime, Int32 serverGroupID, Int32 serverID, RptSystemDailySessions[]& dailySessions, RptSystemDayOfWeekSessions[]& dayOfWeekSessions, RptSystemHourOfDaySessions[]& hourOfDaySessions, RptSystemSessionUsageSummary& usageSummary)
   at SoftGrid.Management.Reports.GetSystemUtilizationBySessionData(DateTime startTime, DateTime endTime, Int32 serverGroupID, Int32 serverID, RptSystemDailySessions[]& dailySessions, RptSystemDayOfWeekSessions[]& dayOfWeekSessions, RptSystemHourOfDaySessions[]& hourOfDaySessions, RptSystemSessionUsageSummary& usageSummary)
   --- End of inner exception stack trace ---

Server stack trace:
   at SoftGrid.Management.Reports.GetSystemUtilizationBySessionData(DateTime startTime, DateTime endTime, Int32 serverGroupID, Int32 serverID, RptSystemDailySessions[]& dailySessions, RptSystemDayOfWeekSessions[]& dayOfWeekSessions, RptSystemHourOfDaySessions[]& hourOfDaySessions, RptSystemSessionUsageSummary& usageSummary)
   at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at SoftGrid.Management.IReports.GetSystemUtilizationBySessionData(DateTime startTime, DateTime endTime, Int32 serverGroupID, Int32 serverID, RptSystemDailySessions[]& dailySessions, RptSystemDayOfWeekSessions[]& dayOfWeekSessions, RptSystemHourOfDaySessions[]& hourOfDaySessions, RptSystemSessionUsageSummary& usageSummary)
   at ManagementConsole.ManagementSession.GetSystemUtilizationBySessionData(DateTime startTime, DateTime endTime, Int32 serverGroupID, Int32 serverID, RptSystemDailySessions[]& dailySessions, RptSystemDayOfWeekSessions[]& dayOfWeekSessions, RptSystemHourOfDaySessions[]& hourOfDaySessions, RptSystemSessionUsageSummary& usageSummary)
   --- End of inner exception stack trace ---

This is caused by the system exceeding a limit of calculation. When running the system utilization report the system calculates the total session duration in seconds for all users for all of the applications that have been used during the specified time period. This total must not exceed the current limit of 2,147 million seconds.

Reduce the time period used to generate the system utilization report so it falls within the current allowed limit. 30 Days will usually be a safe maximum.