Internally at Microsoft, when you submit a Dr. Watson dump, they all get put into what we call buckets. This gives us the ability to see which issues are occurring the most frequently and prioritize them. During the Keynote, Steve Balmer mentioned that this capability will be available for Developers who use Visual Studio 2005. Also, we developed ways to make sure that security issues like buffer over runs are checked for in our code. We now are building those tools into Visual Studio 2005 as well. I think it is cool that Microsoft is sharing our internal tools with our customers to “help them reach their potential”.
When the top CEOs met at the CEO Summit with Microsoft, the #1 question from CEOs and their wives was: “When are you getting rid of Spam?” First of all, this shows that a lot of people depend on Microsoft to resolve issues that are not even caused by us, but because of our huge market share and impact, we must try to help. Second, it shows that the word is getting out that we are making efforts to reduce, if not eliminate, Spam. We are doing this on 3 fronts:
- Protection Filters - SmartScreen, filtering at the network edge, the server, and the desktop with ongoing updates.
- Prevention Agents - Attack detection, sender reputation, and zombie viruses.
- Prove Identity and Purpose - Caller ID, computational cycles, certificates, and trusted safe lists.
Tune in tomorrow for more news about the future direction of Exchange.