Even more Answers to Frequently Asked Questions

Q:  If I use OWA at a kiosk, what data is cached on the client?

A:  All OWA user data except attachments are sent with a no cache directive so that the browser shouldn’t cache anything.  Non-user data like gifs and scripts are cached.  To prevent downloading of attachments you can block them by following the direction in 823486 Administrative and Registry Key Settings for Exchange Server 2003



Q:  My customer wants to set up Exchange 2003 to use Real-time Blacklists.  How do they do this?

A:  823866 How To Use Connection Filtering and Recipient Filtering With RBLs in



Q:  Where can I get a list of all the Whitepapers for Exchange 2003?

A:  http://www.microsoft.com/downloads/details.aspx?FamilyID=5B7D2110-A322-4947-9EAF-3D6A9A99CB42&displaylang=en



Q:  How does Microsoft have their servers set up?

A:  http://www.microsoft.com/technet/treeview/default.asp?url=/technet/itsolutions/MSIT/Deploy/Ex03ATWP.asp



Q:  I can’t get “change password “ to work through OWA 2003.  What should I do?

A:  First see if URLSCAN is installed on the Front End Server.  If it is remove the .HTR from the [DenyExtensions] section of the urlscan.ini.  Otherwise take a look at the articles below:

Q267596 – XWEB: How to Change OWA Passwords Through IIS
Q314308 – XWEB: You Cannot Change Your Password in OWA If the Front-End Server and
Q321582 – The Outlook Web Access Change Password Option Does Not Function
Q327134 – HOW TO: Use the Change Password Feature in Outlook Web Access
Q328128 – PRB: OWA Password Change Displays %iis.REMOTE_USER% in Account Field
Q328242 – XCCC: You Receive an Error Message When You Try to Change Passwords If
Q330220 – XCCC: Outlook Web Access Does Not Display Inbox Messages When a
Q331834 – IIS: Change Password Functionality Replaced with Active Server Pages


Q:  I am trying to read an LDAP netmon trace but it looks encrypted, how can I read it?

A:  Turn off encryption by following the steps at 818479 LDAP Traffic That Is Created by Exchange System Manager in Exchange



Q:  Which Message size limits take priority: Global limits or the individual mailbox limits?

A:  Generally the smaller limit will override the others. 

322679 Set Size Limits for Messages  http://support.microsoft.com/?id=322679


Q:  Can I change my Organization name?

A:  No, you can change the Display Name if you would like to though.  In order to change the Display Name you will have to install another Organization and migrate the mailboxes to the new Org.


Q:  Can I run Exchange on ISCSI hardware?

A:  If it is on the WHCL.  We made an announcement that some vendors were qualified.  You can read the press announcement here:  http://www.microsoft.com/presspass/press/2003/nov03/11-19LeadingVendorsQualifyPR.asp

You can see the list of qualified ISCSI hardware here: http://www.microsoft.com/windowsserversystem/storage/technologies/iscsi/default.mspx


Q:  I’ve heard a little about Smartscreen and IMF.  Where can I find more information about these?

A:  http://www.microsoft.com/exchange/techinfo/security/imfoverview.asp


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