What would Customer Support need to start troubleshooting an Antigen/Forefront Server issue?

My name is Joe Anderson, and I work with the CSS Security Support Team.   Having firsthand experience with customers, I wanted to give some insight into things that we request when troubleshooting a particular issue. Below, I describe several of the common support scenarios and provide information about the type of diagnostics you will…

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Log Purge Tool for FSSMC

  I wanted to introduce you to a handy, but little-known tool that we have for FSSMC (Forefront Server Security Management Console). The Log Purge Tool comprises of a GUI and some SQL scripts, which allow you to easily backup and purge old data from your FSSMC SQL databases.   As you use Forefront Server…

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Required Accounts and Permissions for Installing Forefront Server products

There are several different accounts and permissions that are required for successful installation of Forefront server products. This blog discusses those accounts and permissions, however complex environments may need additional information not covered in this blog and should contact Support for assistance.   1-      Forefront Server Security for SharePoint (FSSP)   Accounts needed for installing…

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