An error occurs when configuring the Microsoft Dynamics CRM 2011 client for Outlook, during the "Loading Outlook Profile" portion of the Configuration Wizard

KB Article:


When configuring the Microsoft Dynamics CRM 2011 Outlook client, an error occurs after entering the user’s Windows Live Id and during the “Loading Outlook Profile” portion of the Configuration Wizard.

In the Crm50ClientConfig.log, the following error occurs:

Error| Exception : at Microsoft.Interop.Mapi.CRcwMsgServiceAdmin.CreateMsgServiceEx(String ServiceName, String DisplayName, IntPtr UIParam, IMsgServiceAdmin_CreateMsgService_Flags Flags)

Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.InstallCrmDatastore(Guid organizationId, Guid userId, String serverUrl, String organizationName, String displayName)


Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)

at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)

The Crm50ClientConfig.log is located in the following directories:




%userprofile%Local SettingsApplication DataMSCRMLogs

Comments (1)

  1. akterhossain butto says:

    all error code delete

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