When you send an e-mail message from a shared mailbox in Outlook 2007, the sent message is not saved in the Sent Items folder of the shared mailbox


KB Article: http://support.microsoft.com/kb/972148

INTRODUCTION

Consider the following scenario:

  • You configure the DelegateSentItemsStyle registry entry for
    Microsoft Office Outlook 2007.

    To do this, you set the DWORD value of the following registry key to 1:

HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0OutlookPreferencesDelegateSentItemsStyle

  • You open a shared mailbox as an additional mailbox in Outlook
    2007.

In this scenario, when you send an e-mail message from the shared mailbox, the message is sent successfully. However, the sent message is not saved in the Sent Items folder of the shared mailbox.

Comments (3)

  1. Anonymous says:

    I have the same problem with Outlook for Mac in Office 2011. The “fixit” blog downloads a file that my computer can’t run. Help!

  2. Anonymous says:

    I have the same issue with Outlook 2010 Professional. Is there any fix for Outlook 2010? thanks

  3. Anonymous says:

    I'm facing the same issue with Outlook 2010 (Win7).Is there any fix for Outlook2010?