Error message when you try to install updates by using the Windows Update or Microsoft Update Web site: "0x80004002"


KB Article: http://support.microsoft.com/kb/956708

INTRODUCTION

When you try to install updates by using the Windows Update or Microsoft Update Web site, you may receive the following error message:

0x80004002

 

You may experience this problem if one or more of the following conditions are true:

  • You repair your Windows XP Service Pack 2 (SP2) installation by using the Windows XP SP2 CD. Then, you install Windows XP Service Pack 3 (SP3) before you update the Windows Update software to the current version.
  • You perform a clean install of Windows XP SP2. Then, you install Windows XP SP3 before you update the Windows Update software to the current version.
  • The current version of Windows Update is not installed and registered correctly.
Comments (2)

  1. nur ertuğ says:

    I could not fix the  problem I needhelp  windows  7 and  32bit

  2. Phil Starling says:

    This what I continue to experience even though I have SP3 installed.