Error message when you try to open or save an e-mail attachment in Outlook: "Cannot create file"

KB Article:


When you try to open or save an e-mail attachment, you may receive the following error message:

Cannot create file: file name. Right-click the folder you want to create the file in and click Properties on the shortcut menu to check your permissions for the folder.

Comments (3)

  1. Glen Harris says:

    I have a message in my out box that I cannot send, delete or move to another folder. At the same time I cannot receive mail, when showing progress it gets to full download but then gives me an error and does not download.

  2. Wallas says:

    I also had the problem that I couldn't send and delete the messages just like Glen Harris ad it was pretty much annoying.

    I hop it's fixed by now as I'm going to work at a place where I'll be using Outlook a lot.

    PDF viewer

  3. mldonihe says:

    fix it isn't working, have windows XP – it only happens on certain excel documents.

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