Allow damaged AutoShape object open for Office

clip_image002 When you try to open an Office file that contains a damaged AutoShape object in Office 2003 Service Pack 3, you receive an error message: "<Office application> experienced an error trying to open the file"

On a computer that is running Microsoft Office 2003 Service Pack 3 (SP3), you try to open an Office file that contains a damaged AutoShape object. When you do this, you cannot open the file. Additionally, you receive an error message that resembles the following error message:

Office application experienced an error trying to open the file. Try these suggestions. Check the file permissions for the document or drive. Make sure there is sufficient free memory and disk space. Open the file with the Text Recovery converter.

This Fix it solution enables functionality provided by the following hotfix:

950522: Description of the Office 2003 hotfix package: March 21, 2008

Comments (3)

  1. Debbie says:

    we will see if its gotten fixed

  2. holly vanhest says:

    I’m trying to engage Mr. Fixit to fix things and instead of fixing things I’m getting messages such as the above. If I can’t use automated troubleshooting to fix errors due to runtime problems and there are no further instructions about how to fix this runtime error………….then I can’t fix anything.

    When I type in the above I get an error message that there is no such error message

  3. Dorothy Haughey says:

    I have tried repeatedly to install SP3, to no avail. I have followed all the instructions, but it still won’t install. Now the Fix it for me, won’t work either. What is wrong? This is very frustrating.


    Dory Haughey

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