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clip_image002 Problems occur when you try to open an Office document from a Web site hyperlink in a 2007 Office application on a Windows Vista-based client computer

On a Windows Vista-based client computer, you try to open a Microsoft Office document from a Web site hyperlink in a 2007 Microsoft Office application. When you do this, you may experience the following symptoms:

  • Performance is slow, or the 2007 Office application may stop responding for several minutes.
  • You are prompted for authentication even though you previously entered your credentials.
  • You lose session state. Then, you are redirected to a logon page or to an error page on the Web site.
  • The document is downloaded two times. When the files are large, the download process consumes more network bandwidth.