Enable Windows Firewall Fix it Live!

We just released another Fix it Knowledge Base (KB) article. This Fix it enables the Windows Firewall as described in KB 283673.

Comments (59)

  1. slight says:


    So do you have Live Onecare installed? Or did you just use the free online scanner?

    If you do not have any current 3rd party firewalls installed do you get any errors when you attempt to start the firewall?


  2. JohnBuk says:

    Hello, it sounds as though you may be having difficulty starting the applet from the "Start Search" box.  You can also start the applet using control panel if you would like to disable the firewall.  



  3. bmahaf says:

    Hello Marwan,

    Thank you for taking the time to post a comment. Live OneCare has its own firewall. Because two firewalls should not be running at the same time, Windows Live OneCare turns off Windows Firewall.



  4. bmahaf says:

    Hello Gurdeep,

    Thank you for taking the time to post a comment. Can you provide information about your computer?

    * What operating system are you running (Windows XP, Windows Vista)?

    * What service pack are you running (SP1, SP2, SP3)?

    Do you have any error messages when you try to stop the service or when the computer reboots? If so what are the error messages that pertain to the Windows Firewall?

    Do you have more than one firewall installed on the computer?



  5. rosianqlt@verizon.net says:

    I need help shutting down my firewall.cpl everytime i try it takes me to google site that links me to a microsoft website. can you give me some advise to fix this? thank you

  6. Marwan Toma says:

    Dear sir/ madam,

    i’m unable to turn on my firewall; i tried "fix it" in your support web site but it did not help; it is still in grey colour and not allowing me to chose the on option which is the recommended one. i have live one care service and do not have any other antivirus; i used to have AVG but has been uninstalled now.

  7. Gurdeep says:

    the "windows firewall" in the services.msc always shows starting, and with that you can’t do anything neither disable it or enable/start it, how to turn on firewall after I have tried everything on the MS website but it does not help.

  8. Rubin Daniel says:

    In future if there is any problems regarding WER, please fix it  for my computer    

                                             Thanking you

                                               rudy dan

  9. Mark says:

    Hi, I ran LiveOneCare before unistalling the antivirus and now my firewall is not reactive. Any suggestion on what I can do?

  10. welington says:

    Tengo problemas  para instalar un programa xponent  dj  digital , al insertar el disco no acepta porque nesecito el windows xp service pack 2 , ok intente bajar el  service pack 2 pero no me acepta la computadora reralmente no se cual es el problema de que no pueda bajar el  windows xp service pack 2 sin eso no se puede instalar el cd o el programa>. gracias por su servicio.

  11. susan says:

    I was able to use Yahoo Games until I down loaded Yahoo Messenger.  Now I can get to the yahoo sign in for spam, etc.  Then I can not get into the game itself.  At the bottom it states DONE, but the page is blank.  It states click here if a problem opening page.  I have clicked it and no games.  Help!

    Thank you.

  12. Graham says:


    My laptop has just been upgraded from XP service pack 2 to Xp service pack 3.

    The windows firewall does not start on boot up, and I need to start it manually from the control panel. If I select restart from the windows shut down panel I get the error:-

    Explorer exe. Application error, and the message:-

    The application failed to initialise properly


    I have tried system restore, but no joy. I have to use task manager each time and click new task, and select C:/ from the drop down menu, before the quick launch tool bar finally boots.

    I have tried using the fix from here but it does not alter the problem.

    I would be most grateful if you have any ideas on how to solve.

  13. Virgilio Pilapil says:

    I agree to Brian about two firewalls, but how can I put it On when the general tab is unavailable? Kindly give me the process to do it. I’ve been searching this for a week now. So please….. Thank you.

  14. Virgilio says:

    The same what had happened to the Automatic Update, the option for us to check was unavailable too. I do it from the Control Panel under System, but no result.                                

    Thank you.

  15. Jose says:

    I have problem to on windows firewall. Its imposible to start the service.I use rigth nowAVG. Do you have an idea. Thanks

  16. Shannoh says:

    I have Live One Care installed.

    I read above you need to turn it off in orger to turn firewall in your general tab on.

    It still will not give me the option to turn it on.

    It is still grey in colour, could someone please send me an e-mail telling me how to fix this.

    I run Windows XP

  17. T.Ellison says:

    ok i have windows Xp sp3 i downloaded and installed the fix and still i can’t manual turn it off or on right now it’s on can u help please

  18. T.Ellison says:

    oh and the message i get is windows cannot start the windows firewall/internet connection sharing (ics)service.

  19. emer says:

    i cannot turn firewall on, area is grey and wont let me select the on tab.  have tried everything.use windows xp service pack 2. please help

  20. SamLib says:

    I uninstalled LiveOneCare and lost control of the Windows Firewall setting. Everything is grayed out on the General tab. I tried the EnableWindowsFirewall.msi (Fix it from http://support.microsoft.com/kb/283673) to noavail!

    Any help appreciated.


  21. DaveH says:

    Didn’t work for me, Running windows XP pro, on a domain, firewall GP not configured, event log error

    Error 0x80004015: the class is configured to run as a security ID different from the caller.

    Followed solution:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSharedAccessSecurity

    3. Delete the Security registry subkey

    Reboot & the firewall is on,

    but once computer is restarted firewall is off and will not come on until the solution is followed again

  22. Edgar says:

    my windows firewall turned off automatically and i could not turn on. And the message i get is windows connot start windows firewall/internet connection sharing(ics)service.

  23. John Mounteer says:

    Fix IT did’t fix it. WinXP SP3, enable and disable are greyed out. I have a warning telling me that I have a group policy, but can’t find any group policy.

  24. Sumit says:

    my windows firewall turned off automatically and i could not turn on. And the message i get is windows connot start windows firewall/internet connection sharing(ics)service.

  25. needles2@msn.com says:

    I have the same problem as the last 3 items above. I mam grayed out. I get all sort of popups and misdirected URL. It a mess.

    What do you recommend.

                          Thank You,


  26. AntonyWillis says:

    i hav ethe same problem im going to try and reinstall the firewall see http://support.microsoft.com/kb/920074

  27. John Vest says:

    I’ve got Norton antivirus 2009 with spyware.I recently had to uninstall and reinstall my software because of problems I was having with it.Since I reinstalled it my computer can’t detect the software and my firewall won’t turn on.I can’t get ahold of symantec through my computer because it freezes up when I go through the "help support".I tied the fix it but no luck. can you help?I wasn’t having this problem beforehand.whenever I went to the security center on my computer it would show my firewall was on and working.now it says it can’t connect.

  28. oldmate_007@bigpond.com says:

    hi my fulltilt game will not let me log on i have had problems for 2 days i use it everyday now i cant get on bigpond says computer is fine please helpwe have tried to restore the game no successeverything else is working fine expect fulltilt poker game

  29. au561@hotmail.com says:

    I just installed XP Service Pack 3 and my Windows Firewall is now turned off and I can’t turn it back on. I get a gray box message that "Due to an unidentified problem, Windows cannot display Windows Firewall settings. How do I fix this?

  30. Cherlyn says:

    I have problem to on windows firewall.I cannot sign in my windows live messenger…

  31. Cherlyn says:

    I have problem to on windows firewall.I cannot sign in my windows live messenger…

  32. rawail says:

    some group policy is not allowing me to turn windows firewall on i just cant even select it because its grey i have kaspersky internet security anything it has to do with it?

  33. flor g. roxas says:


    i tried to turned on the windows firewall in my computer but unable to process, why?

  34. flor g. roxas says:


    i tried to turned on the windows firewall in my computer but unable to process, why?

  35. HELEN says:

    i’m trying to log in to websites but the firewall won’t let me> what do i need to do?

  36. mike says:

    hi am unable to activate my firewall. it is

    greyed out says its running under group policy

    i dont even know what that means, please help!

                                    thanx mike

  37. mike says:

    hi am unable to activate my firewall. it is

    greyed out says its running under group policy

    i dont even know what that means, please help!

                                    thanx mike

  38. Chris says:

    i cant turn on firewall is on grey color and i cant turn on

  39. Chris says:

    i have same problem like a lot of people puttin comments the firewall automatically went off and cant turn back on due to is grey and cant click on it cant check the box  my email is  acvbust@yahoo.com

  40. stem says:


    I have the same problem as the last poster with Windows Firewall; it gives me same error message that I can’t turn it on.

  41. Kez says:

    I get messages from Windows Security telling me my firewall is turned off but I go to turn it on but it is already turned on. I tried to download fulltilt poker but I get a message telling me fulltilt is not applicable with Windows 32. I can’t access the internet at all, I keep getting a message this page is unavilable. When I turn my PC off it just restarts itself. All this has started happening since Windows Updates occured and service pack 3 was downloaded. Could this be the problem?

  42. Eddie Wicker says:

    I am having the same problem. I run WinXP and since upgrading to SP3 Live Onecare complains it cannot switch on the Windows Firewall. I have tried going directly to Win Firewall but all options are greyed out. I have tried from Onecare Quick Links and it shows Firewall as Off – so I select Firewall On – and it allows me to do that but then it fails to actually start the firewall.

    How can this be fixed?  Thanks.

  43. Travis says:

    Having much of the same. Running Xp pro have one care was pressing for and windows update. After that my firewall was off. Windows Firewall Fix it Live did nothing. The message I get is Firewall setting can’t be changed. Please send me an emailof suggestion at hexed10@live.com. Thanks.

  44. Steven says:

    Running windows 7, had to restart computer after restart windows 7 won’t turn on. Had same problem earlier this year and had to reinstall windows 7 don’t want to go down hat road again, anyone got any ideas?

  45. ronald bell says:

    my computer hs been firewalled and i now have no connection to the internet, how can i resolve this problem.

  46. Maria says:

    my computer will not connect to the internet, it says it is a firewall problem.  Everything else on my computer works.

  47. Betty Robbins (templegems@aol.com) says:

    I have Windows Seven and Mcafee tells me Windows Firewall is not turned on. Please do so.Thank you.

    Betty Robbins

  48. cheryl stonerock says:

    i need help i had window firewall….microsoft website not open facebook ..how facebook put in firewall can you give me some advise to fix this ? thank yu

  49. cintia says:

    nao consigo asseçar o meu msn o windows para esta janela nao me deixa ter ascesso

  50. gary marshall says:

    i need help  i downloaded  avg 2011  and since then  i have no firewall on my comp???   there is nothing in da control panel?  any ideas??

  51. randysinger1611@hotmail.com says:

    My firewall settings are blocking access to IP Address for Internet access,

    when I click on the "firewall Icon to open it, I get a single beep,

    then an error is brought up which says   "Windows Firewall settings cannot be displayed because the associated service is not running."

  52. amirnad says:

    Cannot run windows filerwall manually and also windows fixit also cannot fix this issue.

    Need help to fix this issue


  53. Brooksie Salyer says:

    windows xp fire wall takes approx. 80 sec. to come on why?

  54. Chris says:

    I'm trying to install a new version of Symantec and in doing so I'm getting error codes about my BFE and Firewall being disabled. When I go to look for them they're not even there… Wondering how to re enable them or get them back.

  55. Kylie says:

    Firewall knocked out after a virus.

    Microsoft Safety Scanner reomoved the virus.

    None of the Fix It Links worked.

    Tried SYSTEM RESTORE and the Firewall is working perfectly now.

  56. Rebecca KING says:

    AntiVirusSoftware:for Internet Security reasons:

    Enable:Windows Firewall Fix it Live! Microsoft Fix it B-LOG

  57. nicole metz says:

    my windows firewall will not enable i have i0lo

  58. val says:

    i needt to turn on firewall manually, please help me where

  59. Rod Davis says:

    I am operating Windows XP, No problems with internet or E-mail etc. I can not download "anything", when I try it reads: failed/blocked. Also, it comes up and says "can not find mfc 110u.dll. I tried downloading Windows Defender on to CD, with no luck. Can you help me. Thanks. Rod

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