In the last past weeks, I had several meetings with customers about remote access in general, and had the opportunity to present Direct Access. Not too much on the protocol angle but more on the vision of DA.
There are always 2 questions that are asked by the customers
* what about productivity ? especially because DA is in the Operating System and starts automatically (versus manual connection with VPN), they want to understand more the “positive” impact for the users, especially non IT ones.
* What about TCO ? this comes in the discussion when they see that implementing DA usually takes more professional services since it is an architecture not a product (work on the client side, on the gateway side (UAG), on the infrastructure side (NAP)… beyond the cost of the licenses, the cost of implementation, then on a day to day activity, is it easy, complex.. what are the tasks to execute.. is it at the end easier or more complex to administrate the “DA” infrastructure ?
Here comes the idea of this POST. Since I don’t have studies like this and that it may take “time” to gather information I ask the community to help…, just add your own comment to this blog, on these 2 approach : “Productivity for the users” and “Total Cost of Ownership”.
In order to gather all the information, .. if you could follow sort of “template”… and I will be the first to answer this POST to make it clear.
Thanks a lot for your input !.. and yes I use DA for now 2 years, and love it every day !