The Microsoft Speech Server (MSS) 2004 R2 MOM Management Pack extends the MOM environment with rules, tasks and knowledge about the operation of MSS. The Management Pack includes 40 event rules for MSS Speech Engine Services, 14 event rules for MSS Telephony Application Services, 39 alert generating rules, 44 performance measuring rules for MSS Speech Engine Services, 15 performance measuring rules for MSS Telephony Application Services, performance threshold rules and tasks. The Management Pack also includes knowledge base text that describes the summary, causes and resolutions of MSS events.