Is there a way to release the license of an user that left the company, but in the same time, to keep the mailbox?

All started with the following question: Is there a way to release the license of an user that left the company, but in the same time, to keep the mailbox? Below you can find the steps that you should take, if you have the same question as above. Scenario: User1 is a cloud-only user. I’ve assigned…


Unable to delete items from mailbox / Unable to delete items from calendar.

If you encounter the following type of issue: a user is not able to delete items from his mailbox (emails or calendar items), please follow this article and apply the proper steps to solve it. Error message samples: Remote Server returned ‘554 5.2.0 STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionShutoffQuotaExceeded; Failed to process message due to a permanent exception with message Move/Copy messages…


How to purge a soft deleted mailbox in Office 365

We have recently changed the way, removing an Office 365 user with attached mailbox, behaves. Previously: If we deleted an active user while he was still licensed, his mailbox would go into a “soft deleted” state and could have been recovered, just by restoring the user. If we also purged the MsolUser from Office 365…

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