Analyzing Exchange Transaction Log Generation Statistics – Revisited

Almost 4 years ago, I wrote a script called GetTransactionLogStats.ps1, and originally blogged about it here. At the original time of writing, the primary purpose of the script was to collect transaction log generation data, and use that to determine the percentage of transaction logs generated per hour in an environment. This could in turn…


Modern public folder deployment best practices

Introduction Since the release of Microsoft Exchange Server 2013, we have heard questions regarding the sizing and deployment of modern public folders. It is important to plan migrations for public folders so the client experience with their use is good. In this blog post, we will discuss some of best practices and recommendations regarding modern…


Introducing the Mailbox Recovery Troubleshooter

Troubleshooter There are times when the deletion of a user account or a mailbox needs to be undone. It could be that you accidentally deleted the wrong user or maybe you are not really sure what happened to a mailbox, but want to attempt a recovery. Regardless of the reason, we have created a troubleshooter…


Upgrade to Office Configuration Analyzer Tool (OffCAT) version 2.2

Once again the OffCAT team has shipped a new version (v2.2) that includes some pretty cool features to those found in earlier versions. Hopefully, you will find these features useful and that you understand why there were added in v2.2. Let OffCAT fix issues for you We heard you loud and clear that OffCAT needs…


Checklist for troubleshooting Outlook connectivity in Exchange 2013 and 2016 (on-premises)

Some of relatively common and difficult issues we see in support are related to Outlook connectivity to Exchange.  There are several variations that we classify as connectivity (related to server performance or otherwise).  They can include: Clients prompting for credentials (intermittently or continuously) Clients getting disconnected Clients are unable to establish a connection Clients freezing…

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Common mailbox recovery scenarios for hybrid environments

Within the support organization at Microsoft we definitely see cases where customers are trying to recover deleted mailboxes. Typically, by the time a customer has contacted us they have tried everything they know as well as suggestions found online to recover the mailbox. It is often a completely avoidable and honest mistake that led to…


Exchange Active Directory Deployment Site

When installing a brand new Exchange server, there are several things that you should consider. One of them is that things will go smoother if you deploy a new currently supported version of Exchange server into a live production environment by leveraging an Active Directory (AD) deployment site design option. Whenever a new Exchange server…


Introducing Public Folder “Lost and Found” functionality

What is this about In both Exchange Server 2016 and Office 365, recovering a deleted Public Folder Mailbox presents the possibility for a recovered Secondary PF Mailbox to contain Public Folders that may no longer be resident on a newly-created Primary PF Mailbox. Say what? Public Folders reside in one or more Public Folder Mailboxes….


Troubleshooting High CPU utilization issues in Exchange 2013

Introduction In Exchange support we see a wide range of support issues. Few of them can be more difficult to troubleshoot than performance issues. Part of the reason for that is the ambiguity of the term "Performance Issue". This can manifest itself like anything from random client disconnects to database failovers or slow mobile device…