Update on mail flow insights

Last month, we announced the release of mail flow insights in the Office 365 Security & Compliance Center in this blog post. We’re making changes to the mail flow insights dashboard to make it more intuitive. These changes are currently in deployment, and will be available in the week of June 25, 2018. We’ve changed…


Sender Rewriting Scheme (SRS) coming to Office 365

The introduction of email authentication mechanisms like SPF, DKIM, and DMARC have improved email security and spoofing prevention. However, some scenarios have been disrupted by these authentication mechanisms, namely auto-forwarding and relaying. Here in Office 365, we are committed to ensuring the security of our customers and the general integrity of the email ecosystem that…


Best practices for using assigned Office 365 DNS records

As someone who reads through hundreds of support cases each month, nothing pains me more than seeing customers struggling with seemingly complex issues, only to discover that the root cause is quite simple. Never is this truer than it is with DNS. Some of the most complicated security and lost mail issues boil down to…


Mail flow insights are available in Security & Compliance center

Update 6/22/18: for more updates on the subject, please see this post. We’re excited to announce that Mail flow Insights will soon be available in the Office 365 Security & Compliance Center. We’ll continue to create and refine mail flow insights to help improve productivity for admins, and we’ll announce them as they become available….


New Message Trace in Office 365 Security & Compliance Center

Overview Message Trace is a key tool for email admins to troubleshoot and track the health of their organization’s mail flow. Message Trace in the Exchange Admin Center (EAC) is a useful tool for tracing messages, but it’s visually cluttered and confusing, and it lacks a number of more sophisticated capabilities. To make Message Trace…


Changes coming to the SMTP Authenticated Submission client protocol

There are a number of client protocols offered by Exchange Online to allow email clients to send email from their mailboxes. One of the most widespread protocols is SMTP Authenticated Submission (also known as SMTP Client Submission) which is supported by most email service providers. This non-proprietary protocol is used to send email by legacy…


EAI support announcement – Update

In late December 2017, we announced support for EAI in Q1 2018. We are happy to announce that EAI is now enabled in Exchange Online and Exchange Online Protection for Office 365. Office 365 users can now send messages to and receive messages from internationalized email addresses. In addition, we are pleased to announce that…


EAI support announcement

Update 2/26/2018: For the latest developments on the subject please see this blog post. Out of 7.6 billion people in the world, only 360 million are native English speakers. Although email has been the earliest and most widely-adopted platform for modern electronic communication, email addresses have only supported a limited subset of Latin characters (mostly…


Why is my Address Rewriting not working as expected?

Address Rewriting is a feature of the Transport Agent that runs on the Edge Server role. It enables the modification of addresses for both senders and recipients on messages that enter and leave your Exchange organization. First introduced in Exchange 2007, customers are using Address rewriting to present a consistent appearance of E-mail Address for…


An update to "Important notice for Office 365 email customers who have configured connectors"

Since we posted this blog post, we have received positive responses from many of our customers, who have proceeded with changing their connectors (as per instructions in the post), thereby protecting their email/domain reputation. However, we are also aware of customers who are either in the midst of making this change or need some additional…