Update on mail flow insights

Last month, we announced the release of mail flow insights in the Office 365 Security & Compliance Center in this blog post. We’re making changes to the mail flow insights dashboard to make it more intuitive. These changes are currently in deployment, and will be available in the week of June 25, 2018. We’ve changed…


Hybrid Organization Configuration Transfer

We are very happy to announce a new feature that will help you the admin reduce the amount of time needed to configure config objects once hybrid setup is complete. What does this feature do? This feature enables a one-time transfer of key organization policy objects during the onboarding process from Exchange on-premises to Exchange…


Best practices for using assigned Office 365 DNS records

As someone who reads through hundreds of support cases each month, nothing pains me more than seeing customers struggling with seemingly complex issues, only to discover that the root cause is quite simple. Never is this truer than it is with DNS. Some of the most complicated security and lost mail issues boil down to…


Exchange Server TLS guidance Part 3: Turning Off TLS 1.0/1.1

Overview In part 3 of our Exchange Server TLS Guidance series, we introduce how to turn off TLS 1.0 and 1.1 in your Exchange Server deployment. Turning off TLS 1.0 and 1.1 can be a highly disruptive event if not planned and executed properly. The Exchange team believes that it is time for the ecosystem…


New Message Trace in Office 365 Security & Compliance Center

Overview Message Trace is a key tool for email admins to troubleshoot and track the health of their organization’s mail flow. Message Trace in the Exchange Admin Center (EAC) is a useful tool for tracing messages, but it’s visually cluttered and confusing, and it lacks a number of more sophisticated capabilities. To make Message Trace…


OffCAT’s replacement – Microsoft Support and Recovery Assistant (SaRA)

After over five years of providing configuration information and solutions to known issues, the OffCAT team is planning to remove OffCAT from the Microsoft Download Center on May 31, 2018. The good news is that core OffCAT features have been consolidated with the Microsoft Support and Recovery Assistant for Office 365 (SaRA) tool at https://diagnostics.outlook.com/….


Office 365: Auto-Expanding Archives FAQ

In recent months we’ve been receiving quite a few questions from customers regarding auto-expanding archives. I’d like to clear up some of the misconceptions and answer some of the most frequently asked questions we get on this subject. Think of this as a FAQ on the subject. Before we get going, I strongly advise folks…


Exchange Server TLS guidance Part 2: Enabling TLS 1.2 and Identifying Clients Not Using It

Overview In part 2 of our Exchange Server TLS Guidance series we focus on enabling and confirming TLS 1.2 can be used by your Exchange Servers for incoming and outgoing connections, as well as identifying any incoming connection which is not utilizing TLS 1.2. The ability to identify these incoming connections will vary by Windows…


Demystifying Hybrid Free/Busy: Finding errors and troubleshooting

In this second part of the Demystifying Hybrid Free/Busy, we will cover troubleshooting of Hybrid Free/Busy scenarios, more specifically – how and where to find an actual error that will indicate where the problem is. Before venturing forth, please make sure that you have seen Part 1 of this demystifying series! Here is the graphics…


Demystifying Hybrid Free/Busy: what are the moving parts?

Hybrid Free/Busy is one of those things that many people do not fully understand. If everything works well, the complexity is hidden from view and people working in various parts of organization can seamlessly work together. But if things go wrong… you will appreciate deeper understanding of what makes it work. This is why we…