Single-Click Mailbox Conversion

Update: If you need to perform the User > Shared mailbox conversion to preserve access to mailbox of employee that has left the company, we recommend that you follow the Remove a former employee from Office 365 article first, to properly disable access to the mailbox. Then – to preserve the mailbox, perform the conversion…


A better way to recover a mailbox

Update 09/15/2016: We have removed the content of this blog post because the relevant content has now been migrated to TechNet. Please go here for the latest information on this subject.  


How to Configure S/MIME in Office 365

S/MIME in Office 365 S/MIME (Secure/Multipurpose Internet Mail Extensions) is a standard for public key encryption and digital signingof MIME data. Configuring S/MIME in Office 365 is a slightly different procedure than configuring S/MIME on-premises. This blog is for people who want to move from on-premises to Exchange Online and want to continue to use…


Introducing the IMAP Migration Troubleshooter

Situation If transitioning your organization from a non-Exchange system such as Google or Lotus Notes to Office 365, you typically need to follow the IMAP migration path. As diagnosing and remediating any issues you might run into during such a migration can be difficult for people unfamiliar with the matter, we worked with our Support…


Keep your Federation Trust up-to-date

Microsoft periodically refreshes certificates in Office 365 as part of our effort to maintain a highly available and secure environment. On September 23, 2014, we are making a certificate change on our Microsoft Federation Gateway that could affect some customers as detailed in knowledge base article 2928514. The good news is, you can easily avoid…


Important update available for Exchange Server 2013 hybrid deployments

Update 8/26/14: changed the resolution to include the release of Exchange 2013 Cumulative Update 6 (CU6). An important update is now available to resolve issues customers are currently experiencing when using the Hybrid Configuration Wizard (HCW) to create a new or manage an existing hybrid deployment with Microsoft Exchange Server 2013. If you currently have…


Exchange Online Migration Guided Walk Through (GWT) released

Challenge Over the last year, as more customers have gone down the path of Hybrid Migration, we have seen more questions and forum posts on the subject. When looking at the reasons for this, it seemed clear that customers are in need of some additional guidance on how and when to perform troubleshooting steps if…


Hybrid Mailbox moves and EMC changes

As customers are upgraded or sign up for the latest version of Office 365 for business, they may notice some changes in their recipient and organization management experience. For instance, we now allow the Organization and Hybrid Migration management experience to be initiated from the Exchange Administration Center (EAC) in Exchange Online. This allows you…


Exchange Server 2013 Deployment Assistant Updated!

We’re happy to announce the latest updates to the Exchange Server 2013 Deployment Assistant! We’ve updated the Deployment Assistant to include the following new scenarios: Upgrading from a mixed Exchange 2007/Exchange 2010 deployment to Exchange 2013 Configuring an Exchange 2013-based hybrid deployment for Exchange 2010 organizations These new scenarios provide step-by-step guidance about how to…