Office 365: Auto-Expanding Archives FAQ

In recent months we’ve been receiving quite a few questions from customers regarding auto-expanding archives. I’d like to clear up some of the misconceptions and answer some of the most frequently asked questions we get on this subject. Think of this as a FAQ on the subject. Before we get going, I strongly advise folks…


Demystifying Hybrid Free/Busy: Finding errors and troubleshooting

In this second part of the Demystifying Hybrid Free/Busy, we will cover troubleshooting of Hybrid Free/Busy scenarios, more specifically – how and where to find an actual error that will indicate where the problem is. Before venturing forth, please make sure that you have seen Part 1 of this demystifying series! Here is the graphics…


EAI support announcement – Update

In late December 2017, we announced support for EAI in Q1 2018. We are happy to announce that EAI is now enabled in Exchange Online and Exchange Online Protection for Office 365. Office 365 users can now send messages to and receive messages from internationalized email addresses. In addition, we are pleased to announce that…


An Update on Office 365 Requiring TLS 1.2

Hello Exchange Server followers! In December 2017 it was announced Office 365 planned to discontinue support for TLS 1.0 and TLS 1.1 connections on March 1st, 2018, and after that time only TLS 1.2 connections would be allowed when interacting with Office 365. Many of you have been asking for additional detail on what this…


Demystifying Hybrid Free/Busy: what are the moving parts?

Hybrid Free/Busy is one of those things that many people do not fully understand. If everything works well, the complexity is hidden from view and people working in various parts of organization can seamlessly work together. But if things go wrong… you will appreciate deeper understanding of what makes it work. This is why we…


Permanently Clear Previous Mailbox Info

We are introducing a new parameter that can be called by using the Set-User cmdlet in Exchange Online PowerShell. The feature is focused for customers doing migration of on-premises mailboxes to the cloud and you will be able to use it within three weeks or so (Edit 1/19: we updated this due to slower than…


EAI support announcement

Update 2/26/2018: For the latest developments on the subject please see this blog post. Out of 7.6 billion people in the world, only 360 million are native English speakers. Although email has been the earliest and most widely-adopted platform for modern electronic communication, email addresses have only supported a limited subset of Latin characters (mostly…


The many ways to block automatic email forwarding in Exchange Online

In support, I get this question quite frequently: “How do I block users from auto forwarding their mail outside my environment?” There are plenty of good reasons you may not want auto forwarding: you may have HIPAA laws to follow, regulatory compliance or data privacy concerns or simply because it makes you uncomfortable. A user…


PAW your way into Office 365 Migrations

We have had lots of questions regarding what PAW is when it comes to MRS Migrations, so let’s take a few minutes to explain PAW benefits to you. First off, what is this PAW we keep speaking of? PAW, or Protocol Agnostic Workflow, is new functionality within the Migration Service that really enhances the experience…


Understanding modern public folder quotas

As a part of our ‘demystifying modern public folders’ series we have so far discussed the modern public folder deployment best practices and available logging for monitoring public folder connections. In this blog post, we are going to discuss public folder quotas. Let’s get to it! Public folder mailboxes and quotas Mailbox quotas are not…