Released: Exchange Server 2010 SP2

I had previously mentioned that Exchange 2010 Service Pack 2 would be coming this year – and it’s here! I’m pleased to announce the availability of Exchange Server 2010 Service Pack 2 which is ready to download.

We’re delighted to continually add value to Exchange as part of our ongoing release rhythm and the enhancements in this Service Park are largely due to your feedback. SP2 includes much anticipated features such as the Hybrid Configuration Wizard, Address Book Policies, Outlook Web App Mini and Cross-Site Silent Redirection for Outlook Web App as well as customer requested fixes and rollups released prior to Service Pack 2.

As we did with SP1, Service Pack 2 is a fully slipstreamed version of Exchange with 13 server languages and 66 client languages (including English) available in a single package. There is no separate download for client and server languages; you’ll only need to download and install separate language packs if you have Unified Messaging.

Please check out the features in more detail or download SP2 and try them out yourself.

I had also announced that we would support the on-premises configuration of Exchange in a multi-tenant environment. In order to receive support, we’ll publish a follow-up blog shortly that will outline some scenarios and point to our detailed guidance. Please stay tuned.

Thanks again to our TAP participants and you, our customers for all of the great feedback that you provide us!

Kevin Allison
General Manager
Exchange Customer Experience


Comments (117)
  1. Hurry up with those release notes and what's new pages :)

  2. vish says:

    Please check out the features in more detail or download SP2 and try them out yourself.

    –> Link Check out the features not working :-(

  3. S_A_T says:

    Nice timing as I complete a deployment.  Let's see the bug fixes ;)

  4. aaron says:

    Vish – Read the end of the post, they said the links won't be available on TechNet right away…

  5. Bruce says:

    Already have it in production to resolve some outstanding issues. Only problem is the Exchange Management Console will not launch correctly in our production environment. Unexpected error while executing command 'Get-LinkedRoleGroupForLogonUser'. Error on all the exchanage servers, and with different accounts. Works fine in my test environment. Production does have an empty root domain however.

  6. S_A_T says:

    CAS Prerequisites SETUP error:

    The "IIS WMI Compatibility" component is required.  Install the component via the Web Server Manager.

    Above is already installed (ticked and greyed out)


  7. says:

    Perfect timing, haven't finished building our production environment yet, so there's still time to load SP2 in the dev environment, and make sure we're ready when we setup the production environment.

  8. S_A_T says:

    CAS Prerequisites SETUP error:

    The "IIS WMI Compatibility" component is required.  Install the component via the Web Server Manager.

    Above is already installed (ticked and greyed out)

    RESOLUTION (Tony Redmond):…/installing-exchange-2010-sp2

    Import-Module ServerManager

    Add-WindowsFeature NET-Framework, RSAT-ADDS, Web-Server, Web-Basic-Auth, Web-Windows-Auth, Web-Metabase, Web-Net-Ext, Web-Lgcy-Mgmt-Console, WAS-Process-Model, RSAT-Web-Server, Web-ISAPI-Ext, Web-Digest-Auth, Web-Dyn-Compression, NET-HTTP-Activation, RPC-Over-HTTP-Proxy, Web-WMI –Restart

  9. Vojin Lekovic says:

    I just had to do this

    Import-Module ServerManager

    enable-windowsfeature web-wmi

    And installation went with no problems (on 5 servers in my LAB)


  10. Hakim T says:

    Thanks for the release notes ! I just upgraded my lab ;-)

    To upgrade without Setup error : /m:upgrade /InstallWindowsComponents

  11. NeedsCoffee says:

    Here's the detailed multi-tenancy and hosting guidance for anyone that's looking for it:…/details.aspx

  12. turbomcp says:


    been waiting for this thing

  13. Schema Change??? says:

    Is there a schema change when installing SP2 in an exchange 2010 environment with SP1?

  14. Bharat Suneja [MSFT] says:

    @Schema Change???: Yes, there’s a schema change, as mentioned in the announcement:

    Announcing Exchange 2010 SP2

    In order to support these newly added features, there will be a requirement for customers to update their Active Directory schema. We’ve heard the feedback loud and clear from our customers on multiple occasions regarding delays
    that can be caused to deployment as a result of needing to update your schema and as such with the release of Exchange 2010 SP2 are communicating the required changes ahead of release in order to assist our customers with planning their upgrade path ahead
    of time.

    Additionally, you can find schema update details in
    Exchange Server Changes to the Active Directory Schema
    , which outlines schema changes from Exchange 2003 through Exchange 2010 SP2.

  15. nawaral says:

    Will you provide a step-by-step instructions about how to achieve multi-tenancy with Exchange 2010 SP2 ?

  16. Bharat Suneja [MSFT] says:

    @nawaral: As indicated in the post, we will outline some multi-tenant scenarios and point to our detailed guidance.

  17. Andy says:

    Thanks, quick question, does schema change require for Auto-Mapping?

  18. Bharat Suneja [MSFT] says:

    @andy: A schema change is required to install SP2. Please refer to the schema change doc on MSDN (link in my previous comment and now also in the Updates section in the post).

  19. Andy says:

    can someone confirm if KB2579172 is included in SP2?…/hh672189.aspx

  20. susan says:

    You link to…/bb691354.aspx as the prerequisites for Exchange 2010 sp2.

    Note that it's dated:  Topic Last Modified: 2011-09-20

    These are the OLD prerequisites…. where's any NEW prereq's for Exchange 2010 sp2?

  21. Sam Tudorov says:

    Where is the standalone version of Microsoft Exchange Server 2010 SP2 Help ?

  22. tork247 says:

    Do you need to install the SP1 PreReqs such as KB979099, KB979744, KB983440, KB977020 and KB979099 if setting up a new EXCH2010 SP2 from scratch?  

    In other words, are you basically preparing the server for SP1 (but then using the EXCH2010 SP2 media to update the AD schema)?

  23. tork247 says:

    I should clarify, if you're installing EXCH2010 SP2 from scratch on Windows Server 2008 R2 SP1, what are the prereqs other than AD schema changes?

  24. Karsten says:

    I just tested if he error with the delay deleting elements in OLK 2003 in online mode is fixed with SP2.

    The good news is, as far as, I can say until now: this seems to be fixed.

    What's not that nice is, that it took 53 seconds (stopwatch) for a sent messsage to disappear of the outgoing folder.

  25. I have tried SP2 on one machine which has Management Tools only. The Exchange Management Console is now unusable: "Initialization failed" "The following error occurred when retrieving user information for… The term 'Get-LinkedRoleGroupForLogonUser' is not recognized as the name of a cmdlet, function, script file, or operable program."

    Now does that mean that an SP2 console doesn't work without SP2 servers to connect to? Or has something broken?

  26. moataz says:

    I have an environement has exchange 2007 sp3 and I thinking of installing Exchange 2010 sp2 but I have question is Can I install Exchange 2010 sp1 after installing Exchange 2010 sp2 ??

  27. @Susan and @tork247 – The SP1 pre-requisites still apply to SP2.  In addition, as indicated in the release notes for SP2 you need to install additional IIS components.


  28. Kris Smith says:

    Nice job, looks like some great new features. With regards to address book policies, any plans to implement a parameter such as 'isDefaultAddressBookPolicy'. Very similar to 'IsDefaultGlobalAddressList' or IsDefaultPolicy (ActiveSync). I believe it would bring value to have the ability to create a ABP that all users inherit by default.

  29. RobK says:

    Thanks Exchange team for bringing SP2 out. I do however have a question. Does this SP2 includes the Recommended Windows Hotfix for Database Availability Groups running Windows Server 2008 R2 hotfixes that were mentioned just two articles ago? If not do i apply them first before installing SP2 or after installing SP2.

  30. Sean C says:

    Are UDP issues resolved for O2003 Online mode?

  31. RobK: The recommended hotfix for DAGs in a Windows hotfix, not an Exchange hotfix.  Thus, it is not included in Exchange 2010 SP2.  The order in which you install these two items (the hotfix and SP2) typically does not matter.  However, we would recommend that both be installed.

  32. S_A_T says:

    Anyone heard on RIM support for SP2 (BESEXPRESS 5.03)

  33. susan says:

    @Scott – the issue is on a SBS box Exchange 2010 sp1 already was on there and it was the product team that installed the hotfixes.  Just confirming that none of these are new ones, if we had them before, either us installing them on standalone servers or the sbs dev team, there are no new ones to be installed.

  34. @Sean C –

    The UDP notification work we delivered has been working correctly since its release in E2010 SP1 RU3.  The underlying issue that many customers have seen with Online Mode clients has been due to view change notification issues; specifically that view change notifications are not returned in the same RPC buffer that included the move/deletion RPC operation response.  This issue affected all Outlook versions operating in online mode.  In the case of OL2003, this results in extra roundtrips for a client to pull notification information from the server as the original call has completed, so the RPC Client Access service has to fire a UDP notification to get the client’s attention that a change within the folder has occurred.

    We have addressed this view change notification issue in E2010 SP2.

  35. Greg Taylor [msft] says:

    @ Kris – A default ABP does sort of exist really, in that the GAL shown is the one set as IsDefaultGlobalAddressList (assuming it is left as default filter-wise), and there is a default OAB, and all AL's are shown by default. So the fallback/default is, the default pre-sp2.

    I get the suggestion, and we did did consider it, but we decided to make the default ABP effectively the default that you see when you have no ABP's at all.

    We did make sure we added the ABP picker to the new-mailbox wizard to make sure that an ABP can be assigned on creation, as we think that's important once ABP's are in use. Obviously the cmdlets support that too.

  36. @Neil Flanagan – Yes, you need SP2 servers to connect to in order to resolve your issue.  When EMC is opened it establishes a connection over Remote Powershell.  The cmdlet which is being called is new in SP2 and thus if your EMC session attaches to an SP1 server, the server won't understand how to respond appropriately and cause an EMC failure.

  37. Cory Wood says:

    Can you tell me if the issue described in the thread below is fixed in SP2? At the bottom of the thread, there's a link to the issue in the Microsoft Partner Forums where we were told the issue was scheduled to be fixed in SP2.…/fb176b60-a30f-484f-97a8-65bee0f22bf9

  38. Daniel says:

    Don't install SP2 if you set powershell execution rules in GPO. Seems this allready happened with SP1. Just blew up an exchange server…

  39. Daniel says:

    I hope this post that applied to repair exchange after failed SP1 Installation with that problem will help now too. Luckily I tried it out in a test deployment.

  40. Jonathan M. Johnson says:

    Is this recommended for SBS 2011?

    I will be rolling out several SBS 2011 installations in the near future. Is there a way to install SP2 during the initial install of SBS, or must it be applied as a patch to the stock installation of Exchange 2010?

  41. Richard says:

    Is there a list of any additional fixes that were done post RU6 and included in the SP2?

  42. tork247 says:

    Should be worded: Install the Exchange 2010 SP1 Hotfixes for Windows Server 2008 R2 RTM

    SP1 for Server 2008 R2 includes all of the mentioned hotfix prerequisites.

    Is this true?  It's a comment on the Technet article for Prerequisites.

  43. susan says:

    @Jonathan the Exchange sp2 cannot be slipped into the install of SBS 2011.  It has to be done afterwards.  Asking the SBS sustained engineering folks to blog their guidance for SBS.

  44. Merci says:

    It is buggy! The installation faild and nothing is working anymore!

  45. Robert says:

    We had an transport agent assembly that worked fine in SP1 but apparently didn't work once SP2 was installed and the Transport Service would start, but stop a few seconds later.  We uninstalled the transport agent and the Transport Service started working again, but perhaps the Transport Service should should be coded such that a failing Transport Agent assembly wouldn't crash the Transport service.

  46. Is there a separated SP2 for a UM languages packs?

  47. Nino Bilic says:

    @ Daniel: All that you should have to do in that case is remove the policy as per the KB article and then re-run SP setup. That being said – it is not very obvious what is going on and we are evaluating how to deal with this in the future.

  48. John M says:

    "I just tested if he error with the delay deleting elements in OLK 2003 in online mode is fixed with SP2.

    The good news is, as far as, I can say until now: this seems to be fixed.

    What's not that nice is, that it took 53 seconds (stopwatch) for a sent messsage to disappear of the outgoing folder. "

    I can confirm this as well. It's better but the outbox folder takes a while to update. 55 seconds is about right. I wish this was resolved. OTher than that thanks for the update.

  49. JohnB says:

    Where can I get a detailed list of all the fixes included in SP2?

  50. Vic Hsu says:


    Could you give us an example of what configuration steps need to be made in order to set up two generic tenants ?

    Thank you

  51. Mike Compton says:

    Anything on AllowCrossSiteRpcClientAccess in SP2?

    It was removed from SP! even thought the option is in there.

    This would be a really nice feature for a lot of my Medium sized clients.

  52. Sam Tudorov says:

    With Outlook Mini and ISA 2006 how would you configure basic authentication on the /owa/oma directory when the root (/owa) uses forms based authentication?  afaik you can't set up a different policy for /owa/oma when there is already one for /owa.

    FWIW, In Exchange 2003 the OMA directory was in the root of the Default Web Site and not a subdirectory of the owa (/Exchange) directory.

  53. @Mike C – SP2 did not introduce any functionality with AllowCrossSiteRpcClientAccess.


  54. Bharat Suneja [MSFT] says:

    @Sazonov ILYA: Exchange 2010 SP2 Unified Messaging Language Packs are at


  55. Greg Taylor [msft] says:

    @ Sam – there can be different auth types set in Exchange for /owa and /owa/oma but if you have ISA or TMG in front, and have one FBA/Basic listener then it won't really work as any connections to /owa/oma will get the FBA page, as the client is a browser, and it supports FBA logons. One way to provide just a basic prompt, no form, would be to create a new listener, with just Basic enabled, and then create a higher priority rule than that used for OWA, for /owa/oma/* – using that listener. Then any connections to that path use that rule. It means a different listener though.

  56. @ Ilya – The SP2 UM Language Packs can be downloaded at…/details.aspx.

  57. Sam Tudorov says:

    @ Greg.  Thanks. I had already tried creating a different listener with basic auth, however when I try to save the new /owa/oma policy with this different listener, ISA 2006 won't let me save it.  It says that another listener that has the same port and similar IP addresses is being used by another policy.  I don't understand that warning.

    I'll keep trying.

  58. Hi,

    Two questions:

    * Stop ForeFront Protection for Exchange services or disable with fscutility is not needed anymore with SP2?

    * If using OL 2003 Online Mode clients: EnablePushNotifications regkey should be manually created?


  59. josie vargas says:

    after sp2, my outlook 2007 and some 2010 clients keep getting prompted for user name and password.

  60. fr says:

    On your Issues That Are Fixed in Exchange 2010 SP2 page there are no issues fixed listed other than those already fixed in previous rollups, is that correct?

  61. Bharat Suneja [MSFT] says:

    @fr and others who’ve asked: In addition to SP1 Rollups 1-6, SP2 also includes fix for view change notification issue mentioned in

    KB 2579172
    .(KB live now)

  62. Daniel says:

    @Nino Bilic

    That didn't work. The SP2 installation didn't recognice the Exchange installation anymore after the first dailed try. The Repair Installation from the installation medium failed cause some services coudn't start up since the files for the service where missing. And that failed repair attempt screwd the hole thing up even more.

    Since it was a testenvirement it's not that bad I just removed the hole machine.

  63. Alexey says:

    Does the new update provide WebApp compatibility with the recent versions of Chrome on Linux? Thanks

  64. MRR045 says:

    Reading some of these post makes me wonder why anyone would try to install this service pack (other than in a Dev site) three days after it's released in any production environment. It would also be helpful if you read the documentation before trying. Common sense dictates waiting a few months unless there is some new feature in SPK2 you can't live without or need to fix problem that can't be resolved any other way. Maybe it's just me or I need another cup of coffee.

  65. Is there any descriptions for a UM languages packs SP2? Release Notes? KBs? List of bug fixes? List of new features?

  66. Stephen H says:

    Just to be clear (I have read the Release Notes and Pre-requisites). However it has been a long time since I installed Exchange 2010 SP1

    We have a single Exchange 2010 server installation (on 2008 R2 SP1), all clients Outlook 2007/2010

    So, to go from

    Exchange 2010 SP1 Rollup6


    Exchange 2010 SP2

    1. No need to remove the Rollups

    2. Update AD Schema (using ‘Prepare Active Directory & Domains’ documentation)

    3. Install any additional Server Roles required by SP2 (as per SP2 Release Notes)

    4. The simply run the GUI setup (no need to run the DOS “Setup Mode:/Upgrade”)

    Is this correct?

  67. @ ILYA – The SP2 UM Language Packs include a small set of recording changes based upon issues reported by customers.  There is no new functionality, nor is there a public KB or release note for these updates.  The SP1 UM Language Packs will not work with SP2.  Upgrading to SP2 UM Language Packs requires that the SP1 version be uninstalled first.  SETUP will prompt if you don't uninstall the previous version prior to upgrading to SP2.

  68. pesospesos says:

    There seems to be an error in the step 4 commandlet re: ABP here at:…/hh529948.aspx

    RecipientFilter is not legal in the context of set-mailbox or get-mailbox.  I did it using the following instead:

    get-mailbox -filter ‘(customattribute1 -eq FAB)’ | set-mailbox -addressbookpolicy "FAB_ABP"

    Hope that helps someone else!


  69. johnm says:

    Something I am not clean on. Do we still need the EnablePushNotifications regkey to work around OL 2003 UDP notification once we install SP2?

  70. GwenAlfa says:


    there appears to be a wrong translation in the dutch version of OWA.…/foutsp2.png

  71. @JohnM, Outlook 2003 in online mode expects UDP so yes you will want to enable push notifications if you have any Outlook 2003 clients in online mode.

  72. franc1 says:

    SP2 contains a translation error when using OWA in Dutch: 'Berichten' (Mail) is now called 'Globale adreslijst' (Global address list). This might cause confusion.


  73. SP2 contains a translation error when using OWA in Dutch: 'Berichten' (Mail) is now called 'Globale adreslijst' (Global address list). This might cause confusion.

    I am able to reproduce this:…/exchange-2010-sp2-owa-dutch-translation.html

  74. Jürgen says:

    Doenst install as CAS Role on TMG 2010 SP2 with Forefront Endpoint Protection!!

  75. Jürgen says:

    Doesn`t install EDGE Role on TMG 2010 SP2 with Forefront Endpoint Protection!

    Sorry CAS is was wrong on TMG…

  76. says:

    Thats great and Addressbook segmentation is now supported. Great work.

  77. Stephan M. says:

    Hello there,


    there are false information about the objectVersion in Exchange 2010 SP2. The objectVersion value for Exchange 2010 Sp2 should be 14247 ;-)

    Read here:


    Verifies that the schema has been updated and that the organization is up to date by checking the objectVersion property in Active Directory. The objectVersion property is in the CN=<your organization>,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=<domain> container. The objectVersion value for Exchange 2010 SP2 is 14221

  78. Erik says:

    After the installation of SP2 EMS is missing. I followed the steps under part 4 in this article that is for SP1:…/exchange-2010-sp1-faq-and-known-issues.aspx

    All the psd1 files where missing so I copied them from the sp2 installation to the bin folder.

    After following the instructions I can start powershell with RemoteExchange.ps1 as target and I can run cmdlets but not scripts.

    Any ideas?

  79. Sean C says:

    Thanks Ross for the information regarding correction of the View issue.

    Is it true that there is still an issue with messages leaving the outbox for OLK2003 users?

    There also remains an issue for "File –> Save All Attachments" for all OLK2003 users, will this be fixed?

  80. Greg Taylor [msft] says:

    @ Pesos – good catch, we'll fix that.

    @ Gwen, Franc and Martijn, we know about that one and are fixing that too.

  81. Nino Bilic says:

    @tork247 – this is not a fix that Exchange can fix; it required a change in IE code. What I am saying is – Exchange Sp2 does not make a difference here. If you want to use IE9 on the server with Exchange management tools, you will need the IE fix.


    EDIT: I have just received word that today's IE security update, KB 2618444 – is all that you now need. I am going to update the original blog post that talks about this issue.

  82. Dar Bos says:

    I have 13 servers deployed with Exchange 2010 SP1 RU3 V3, and 7 out of those 13 servers have the Interim Updates.

    Besides the schema change in AD, would i have to unistall the interim updates ? and also deal with the Forefront commands to install this SP2 ?

    Would you guys recommed to install SP1 RU6 or go straight to SP2 ?

    Thanks in advance

  83. Nino Bilic says:

    @Dar Bos: Yes, you will need to uninstall IUs on those servers before installing SP2. Note that you should double-check with your support contact that the fixes that you needed IUs for are either in SP2 or are available as a post SP2 IUs, and get those. IU removal is not tied to AD schema change but rather to our regular setup requirement (that IUs be uninstalled and server is in a "known state")

    On Forefront – you do not need to run any commands, just stop Forefront services before installation. I'd suggest to go to SP2 rather than go to RU6 > SP2; fixes from RU6 are in SP2 also.

  84. Dar Bos says:

    Thanks a lot Nino, i'll double check with Microsoft support on the IU. the IU we have deployed is KB2529939-v3-x64-en, whenever the CAS role is installed.

  85. Nino Bilic says:

    @ Dar Bos: that fix (KB2529939-v3-x64-en) does not seem to be an IU (Interim Update)… it is "Update Rollup 3-v3 for Exchange Server 2010 Service Pack 1 (KB2529939)" (…/details.aspx) – if this is it, you do not ned to uninstall it, just install SP2. SP2 setup should tell you if there are IUs to uninstall anyway. :)

  86. Barry says:

    @ Erik –  I got the same problem on two machines in my Lab environment. No EMS after installation of SP2. Where you able to solve this?

  87. Mike S. says:

    We have applied SP2 to a client and are now getting reports that Droid devices can no longer Sync. We are using silent cross site redirection now as well. Can anyone else confirm that it works or not for them? All full active sync devices seem to work ok.

  88. JB says:

    Have you noticed issues mentioned in this thread…/88ddaf28-de7a-4048-af27-4972b11a212a

    EWS is no longer working ok after SP2 and that means no Mac "Mail" clients can connect anymore and OOO (Automatic Reply) is not working in Outlook 2010/2007.

    All this is cause by a ASP.NET error killing the EWS application pool. Read more in the article mentioned above.

    Would be nice to fix this asap.


  89. HotFix says:

    @Nino – Not sure if you saw my post on Exchange 2010 SP1 RU6, but I tried stopping the Forefront Controller service to stop all of the Forefront services prior to installation of RU6, and it left Forefront unhooked into the Store process after a reboot. When I didn't stop the Forefront services and applied RU6, everything was fine after a reboot. I was able to reproduce this behavior:…/released-update-rollup-6-for-exchange-server-2010-sp1.aspx

    So I am wondering what the downside is to not stopping the Forefront services if we plan to reboot after the Service Pack/Roll Up application anyway. Also I assume the Exchange Product group tested the Forefront team's recommendation on stopping the Forefront services prior to the upgrade, so I am curious if you all saw the same issue where Forefront was unhooked from the Store process due to the service being stooped and had to be manually reconnected via the registry.

    Clarification on the *need* to stop the Forefront services would be greatly appreciated.

  90. M S Ali says:

    ServiceControl.ps1 AuthorizationManager check failed Error Back

    This error was fixed for the exchange Rollup but looks like this was not done for Service Pack Install. If you are using remotesigned or restricted execution policy in PowerShell the SP2 Upgrade will fail with error " AuthorizationManager check failed. As per our understanding this is because the Install Stops and disabled service required by PowerShell to Execute a Signed Script and since the service is disabled it cannot retrieve the current execution policy and provide with AuthorizationManager failure error.

    The exchange initial rollup had the same problem and was fixed it later rollup, can't understand how they missed this for Service Pack 2

  91. John Peele says:

    Echange 2010 sp 1 was working great . . . downloaded and installed sp 2 and now we cannot send nor receive . . .

    Jist Marvelous . . . I wanted to stay up all night . . .

  92. SP2 on a hacked-up SP1 says:

    Okay, okay…we were anxious and deployed this method to implement GAL segregation early this year:…/169-exchange-2010-sp1-address-list-segregation

    In your mind, will SP2 destroy our Exchange environment? Any suggestions as to a way to migrate our hacked-up multi-tenant SP1 deployment to SP2? (if you'd be so kind…I realize this was a risky move on our part)

  93. Greg Taylor [msft] says:

    My advice would be, build a test lab that mirrors what you have today. Back it up (so you can try, try again). Then reverse all the steps you did to build it, then apply SP2, configure it as you want (Multi-tenany is not just GAL segmentation, read the whitepaper we just published to make sure you have got it coveed), and test, test and test some more. Then once you are happy, head over and repeat the steps on production, accepting you will take an outage.

    Or just build something new and migrate all the mailboxes. Not nice either.

    And make a promise to never ever make the same mistake again. If you can't unpick the mess, and the helpful person who published a bunch of unsupported steps doesn't provide the way to unpick it, then you are in a bad place.

    I knew a guy who hacked around in AD once, and three days later he crashed his car. Let that be a lesson to all of us.

  94. Andre says:

    Outlook for mac 2011 seriously broken after upgrade to exchange 2010 SP2. (OSX 10.7.2, Outlook 14.1.4 111121)

    Application eventlog on server full with event 1309 EWS / IndexOutOfRangeException messages. Receiving email on mac is generally ok, Sending email from mac is hit and miss, sometimes getting "Mail could not be sent. Error code: -17890" with sometimes duplicate messages going out.

    This is very painfull. Look forward to fix soon.

  95. He Who Dares Wins says:


    We're about to implement 2010 SP2 in a new forest.

    If we update the schema for SP2 and we have issues later is it possible to rebuild the Exchange servers with SP1 RU6?

  96. EddieR says:

    I haven't seen any mention of the fix for the folder copy and move issue in Outlook that was introduced in RU4 and hasn't been noted as resolved in RU5 or 6.

    Can anyone confirm?

    Reference KB2581545.  The RU 4 interrim hotfix was 492920.

    Would also like to request a return to the previous practice of providing a complete list of fixes included as a seperate downloadable document rather than a webpage link which simply link to other pages (RU's).

  97. Mohamud Ashoor says:

    Deployed SP2 in a test lab and run it since release with no issues. I've then deployed it in production and no issues found. During the SP2 install in prod, the readiness check failed with 'cscript’ process has open files. This was due to System Center. I've stopped the HealthService and rerun the setup and all was good.

  98. Matthias Zoss says:

    I had to stop Antivirus, Backup Exec Agent, Snap Drive Agent and some other 3rd party Service and then all ran fine. I know it's said to do so but I like the reminder.

  99. GUS says:

    Tried installing SP2 on a UM server with Microsoft Speech Platform – Runtime (Version 11) but the pre-requisite checker said that the Speech Platform wasn't even installed.  I had to downgrade to 10.1 to get it to work.  Seems like a bug in the installer.

  100. The_Prisoner says:

    Upgraded to sp2 mid Dec.  All working fine, accept…

    Setting "RemoveForwardedMeetingNotifications $true" no longer works.  Regardless if set to true or false, I still receive notifications if my meeting requests are forwarded by a recipient.  However if I forward a request it does not appear to notify the sender.

    We are in a mixed Exchange & Outlook 2003/2010 environment.  We also run BES 5.

    Have not been able to pin this down as have had an Outlook 2003/Ex2010 and a Outlook 2010/Ex2010 user both forward appointments, and I received notification.  All mailboxes are set as $true.

    Has anyone else experienced this?

  101. deattitude says:


    Where can we find the list of Exchange ActiveSync features for 2010 SP2?  Cannot find them anywhere online and really need the listing.  Thanks!

  102. Bharat Suneja [MSFT] says:

    @deattitude: Nothing new for EAS in SP2.

  103. thomas says:

    is this a known Problem that some office 2007 clients always get a login Window?

    this is new for us since Exchange 2010 SP2.

    there comes always every some minutes a login window to:

    so this Clients have alway to type in the username and Password (most of them are external contacts from a different domain)

    error ID 4625 in event Viewer

    how can i solve this Problem??

  104. Greg Taylor [msft] says:

    That's not a known problem Thomas – in the title bar of the auth prompt, what servername is shown? That might help tell you what the client is trying to reach. What is thay endpoint and what kind of auth is enabled? Are the clients workgroup machines, or domain joined? More info needed, and you might want to enagge support if you need a quick answer, but no, it's not expected.

  105. says:

    Just to let you know: If you changed settings in IIS (https-redirect, certificates…), SP2 does a very good job in resetting everything back to standard. Luckily this isn't documented anywhere…


  106. thomas says:

    im very confused because SP2 destroyed all of our correct IIS Settings.

    our Users now get anoying login Windows that they never had bevore.

    if i stop the autodiscovery service the login Windows are gone but no OOF is working anymore…

    so im not happy with SP2…IIS settings are complety unuseble anymore…

  107. Greg Taylor [msft] says:

    Thomas, changing auth settings in IIS is the problem – you shouldn't be doing that. You should be using the cmdlets provided with Exchange, which will make (and maintain) the settings in IIS for you. For example, if OOF isn't working now, the EWS virtual directory is the issue. You should set the auth type you want using Set-WebServicesVirtualDirectory – which will make sure IIS is set right – even after applying a service pack or hot-fix. So configure auth like that, not directly in IIS.

  108. Amir Haque [MSFT] says:

    Stuabroad & others,

    RIM has updated their "BlackBerry® Enterprise Server Express for Microsoft® Exchange – Compatibility Matrix" on January 06, 2012. They support E2010 SP2. See links below for more details.

    Compatibility Matrix:…/server_express_exchange_jan_6_12.pdf

    [BlackBerry Enterprise Server Compatibility:…/server_compatibility.jsp]

  109. Karsten says:

    SP2 Update just failed on Exchange 2010 Server with Mailbox Role. After the update the Management Console was not working anymore.

    Reason the Setup was giving was: Domaincontroller "xyz" could not be reached. This was not very helpful because the Domaincontroller was ok. After the update the Management Console was not working anymore.

    The real reason was: One recoverd Mailboxdb was offline for a longer time and probalby moved on filesystem. After deleting that recovery Database the update was able to finish.

  110. Karsten says:

    Fix for the view change notification … As I mentioned earlier with OLK 2003 this seems to be fixed. As we find out now there seem to be a similar problem with OLK 2010 in Onlinemode espcially with Preview activated. If I delete many mails keeping delete Button pressed I get the Error "A clientactivity failed" after a while.

  111. thomas says:

    i had to reconfigure the IIS manually to get rid of the login boxes for Outlook 2007 users.

    Something was wrong with the SSL settings after SP2 Update.

    Autodiscover: Ignore

    EWS: Ignore

    OAB: Accept

    owa: Accept

    Rpc: Accept

    RpcWithCert: Accept

    Now it works !

    OOF is also working again ;-)

  112. user says:

    Thank you for Exchange mail system!

    There is Exchange 2010 SP1 R6 distribution group A -> Properties – Mail Flow Settings – Message Delivery Restrictions – Add.

    I can only add MAIL ENABLED security groups -identity B. When i add B and then disable exchange properties of group B, group B members still can send emails to group A. But in future, when i need to change group A permission list, i received error: Couldn't find object B … (Because i disabled exchange properties of group B)

    So, can you please change this, that we can add not only mail enabled groups, but also ordinary Active Directory Security Groups?!!

    Otherwise, i need to change security groups as mail enabled groups :(

  113. After install SP2 all newly created public folders not works! When I try to copy or create some element I see "Client operation failed" error. After I tried enable "Mail enabled" option and send on this PF e-mail I see "554 5.2.0 STOREDRV.Deliver.Exception:StoragePermanentException.MapiExceptionCallFailed; Failed to process message due to a permanent exception with message The process failed to get the correct properties. 16.55847:99020000, 17.43559:B9040000C2000000000000000000000000000000, 4.32881:B9040000, 0.50035:02000000, 4.64625:B9040000, 0.50128:00000000, 255.1494:35000000, 255.26426:A1000000, 0.36739:40000200, 4.59585:B9040000, 0.20794:06000000, 4.28474:B9040000, 5.22330:0000000031342E30322E303234372E3030333A4E4954524500000000, 255.1750:00000000, 0.50288:05000780, 4.23354:B9040000, 0.25913:05000780, 255.21817:B9040000, 0.20385:0F010480, 4.28577:B9040000, 0.32001:EC030000, 4.29953:B9040000 [Stage: CreateMessage]". How I can resolve It?

  114. says:


    I have successfully installed SP2 on my Lab platform, and on my production platform.

    Originally, i was interested in SP2 because of ABP, kind of customers segmentation. But, I don't know why I thought that, I tought that ECP would also be affected by ABP. Nop… So, disappointment…

    Is it a huge improvement to include ABP in ECP ?

    Is there an other solution, as for instance, being able to change the different readscope involved in ECP, to limit visibility ?

  115. Greg Taylor [msft] says:

    @ anais06 – read the hosting guidance whitepaper as it covers what does, and does not work in ECP when ABP's are in play.…/exchange-2010-service-pack-2-and-hosting.aspx

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