Michael Woolley’s Biography

I've been in support for messaging since 1998, starting with supporting the Outlook client, then moved to the Exchange Admin support team in 2002; since then, I've served in a technical lead capacity, as a 3rd tier support professional, and currently I am a support escalation engineer supporting all versions of Exchange Server. I have written approximately 100 KBs/Solution Objects and participated in the newsgroups responding to posts and would like to continue contributing content where possible.

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