I am a Senior Technical Writer for the Shared Services team in the Exchange Product Group. I'm responsible for the Performance/Scalability and Troubleshooting content areas. I started with Microsoft in 2001 as a Technical Account Manager for Premier Federal. I've also worked as an Alliance Support Engineer. Prior to joining Microsoft, I worked as a consultant specializing in Exchange Server. When I'm not neck deep working on Exchange documentation, I enjoy racing motorcycles and speedskating with my kids.