Marc Nivens’ Biography

I'm Marc Nivens, an Escalation Engineer in the Microsoft Enterprise Messaging Support group, aka Exchange Server Support.  I've been with Microsoft for over 8 years, all of them working in the Exchange group.  My first several years here are MS were mainly spent doing phone support for customers, now my main focus is debugging customer issues and working with code.  Along with fellow Escalation Engineer Dan Winter, I helped author the popular support tool ADModify (

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