Microsoft IT Showcase white paper on Exchange Server 2007 Unified Messaging

Microsoft IT has published a white paper about their rollout of Exchange Server 2007 Unified Messaging (UM).  This is a good resource for those who enjoy technical detail and are curious about real-world UM implementations!

Using Exchange Server 2007 for Unified Messaging and Fax

What is the best way to implement the Unified Messaging (UM) features of Microsoft Exchange Server 2007?  Discover how Microsoft IT uses Unified Messaging to integrate voice messaging with an internal e-mail messaging environment. In this white paper, we detail the technical implementation and deployment strategy for rolling out Exchange 2007 Unified Messaging features in the Microsoft enterprise messaging environment. Learn what UM features and functions are deployed at Microsoft, why UM is a compelling service to offer Microsoft employees, and the design issues to consider when planning to integrate Exchange Server 2007 with an existing PBX infrastructure in your own organization.

Please note that the following is also available as part of this release:

- Nino Bilic

Comments (2)
  1. bday says:

    We presently use a 3rd party product with Exchange 2003 for inbound/outbound faxing to dedicated phone #s for our users. Inbound faxes to my fax # are dropped right into my Exchange mailbox. Will Exchange 2007 eventually support bi-directional faxing? If it does, we’d be able to save a decent amount of yearly costs. :)

  2. sunsson says:

    Is there a document that maps the functionality of Exchange Server 2007 / Unified Messaging to the ITIL framework? If yes, could you please point me to the URL where I can download/view it?

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