Jeff Grewal is a CPR Engineer in Microsoft UK. Jeff joined Microsoft in November 2001 and has worked in Messaging for over 15 years now. He has been with us through the releases of MSMAIL 3.0, Exchange 4.0, Exchange 5.0, Exchange 5.5, Exchange 2000 and Exchange 2003. During his time at Microsoft, Jeff has worked as a Manager, Support Engineer with Customer Support Services (CSS) and CPR Engineer. He has worked on many issues for customers across the product and is also heavily involved in readiness activities for EMEA.