Tip o’ the Week #51 – Five Golden Rules for OCS & Lync

A tip this week concerning best practices for using Enterprise Voice in OCS or Lync for making and receiving voice calls… Participating in OCS/Lync Calls: Use a wired* connection when you are on OCS/Lync calls. (Performance over WIFI will not be as good) Ensure you use an approved OCS/Lync headset (available from the service desk…