Tip o’ the Week #81 – I’m Late!

We’ve all had that feeling when you just know you aren’t going to make it in time for your next meeting… You know, you’re in Building 1 and the meeting’s at the top of Building 5, or you’re stuck in traffic, or in another meeting that’s already running over and isn’t going to end any…


Tip o’ the Week #46 – Reduce your influx of Corporate Spam

We’ve all had unwanted emails from external sources – so-called “Spam”, after the famous Python sketch that featured a café with Spam in every dish on the menu. A further menace is “Corporate Spam”, or stuff that you don’t want, but which originates from within the corporate network. Usually, C-Spam is simply being cc’ed on…


Tip o’ the Week #44 – Making Outlook show only email from external senders

This tip came about after one reader asked if there was any way to highlight email, in Outlook, that came from a set of external addresses [in short, it kind-of is, but it’s not so straightforward]. There’s a more universally useful tip lurking beneath, though – how can I hide all the internal stuff/organisational spam…


Tip o’ the Week #36 – Using bookmarks in long emails

“The most valuable of all talents is that of never using two words when one will do.”  ~Thomas Jefferson Brevity. That’s one, important, word. Better to write a short, thorough email, than to overwhelm with info no-one will ever read (something a few folks in Redmond have yet to appreciate, perhaps). As Blaise Pascal noted,…


Tip o’ the Week #30 – Sending emails from the past

  Following on from ToW #9, regarding delaying sending email, this week’s episode was asked for by another reader, since he eagle-eyed-ly spotted that the email was send on one date but didn’t arrive in his inbox until a week later. Aha! Now, it’s possible in Outlook to set that a message should not be…

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Tip o’ the Week #29 – Filtering email to reduce the noise

Anyone who gets lots of email will appreciate the importance of Outlook rules. Most rules run on the Exchange server, but some (like rules which move messages to a PST folder on your PC) will run client-side. In Outlook 2010, the Rules settings are available from the File menu (or Backstage). Over the last few…


Tip o’ the Week #26 – multiple time zones in Outlook Calendar

Sometimes you need to create appointments that will make sense when you’re in a different time zone – it helps to use Outlook, Exchange and its phone integration to put relevant stuff in the calendar, so you can make sure you’re in the right place and at the right time. Now there are a couple…

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Tip o’ the Week #9: Delay sending email

Some hae meat and canna eat, and some wad eat that want it.But we hae meat, and we can eat,and sae the Lord be thankit.  – R. Burns If you’ve become a regular reader of these Tips, you may have spotted that we’ve skipped a few from the numerical sequence. That’s because they were either…


Exchange in the cloud or on the ground?

Following the price cut on the desperately-in-need-of-renaming BPOS services recently, I’ve been talking with a few people about the where the tipping point might be for running Exchange in house vs using some form of hosted provision. There are plenty of reasons why a hosted offering makes sense. More and more end-users are away from…


Microsoft Online Services prices cut

The snappily-titled Microsoft Business Productivity Online Services (BPOS) offering, announced some price cuts the other day… I heard from someone internally that the price cuts were driven by increased economy of scale – ie. as more customers signed up for BPOS, the cost per customer of providing the services has fallen, and the saving is…