Tip o’ the Week #293 – STOP SHOUTING ON CONF CALLS

Keeping track of the characters on conference calls could be a new type of buzzword bingo – from the people who stay muted the whole time (the only word they say being “bye”, at the end), to the unmuted furious typer/clicker/lunch eater/talker-to-somebody-else. This brilliant spoof of conference calls in real life features most of them,…

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Tip o’ the Week #278 – Skype for Business UI tips

Skype for Business has rolled out across a good number of customers and it’s, generally-speaking, a great UI update compared to Lync. The clients’ histories were covered a few weeks ago, if you’re interested… But there are a few differences that could catch people out. If you join a conference call, for example, it’s possible…

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Tip o’ the Week #274 – Hello, Skype for Business

Instant Messaging (and later, voice/video calling) has been with us, in the corporate world, for 15 years – the first real enterprise IM platform was Exchange 2000 Instant Messaging, which used a variant of MSN Messenger as its client, and some workers had been using MSN and AOL for a while before that. The Exchange…

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Tip o' the Week #235 - Present on Lync

Tip o’ the Week #111 covered how to present within a Lync meeting. Given that it was 2+ years ago and many things have changed in that time, not least the version of Lync many of us use, here’s a chance to revisit the topic. Anecdotal evidence suggests that PowerPoint is the most-shared application via…

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Tip o’ the Week #228 – Lync Q&A

Presumably, we’ve all been on a Lync conference call where there may be a presentation going on and in parallel to the voice conversation, there’s a rampant side-channel of IM traffic which the presenter has no chance of keeping up with or maybe even seeing. One or two company car drivers may have experienced this,…

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Tip o' the Week #199 – Checking your home network speed

As winter bites, as roadworks cause pandemonium, there may be a trend for staff to work at home more. Microsofties all know Lync powers the ability to effectively work and be contactable when you’re sitting in your shreddies in your home office. If you have a less than perfect broadband connection, though, Lync may be…

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Tip o’ the Week #191 – Lync meeting updates

Lots of people (including Office365 users) should have been moved to Lync 2013 by now, though the impact may not be all that obvious, since some of us have been using Lync 2013 client for a while, even if the back-end wasn’t running the latest and greatest. Some of the changes will only be apparent…

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Tip o’ the Week #164 – Work Anywhere with Windows 8

Recruiter Nick Papé recommended this week’s topic. Escalation Engineer with spare time on his hands Ben Phillips wrote a cracking Windows 8 app to inspire Nick, and UC overlord Steve Tassell had this to say about it: “The app is another step in the consortium providing practical advice and guidance which our growing community so…

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Tip o' the Week #159 - Avoiding breakers on the side

What’s that you say? A Breaker on the Side? Well, Back in the late 1970s and early 80s, no self-respecting furry-dice-toter would be without their Chicken Box in their Roller Skate. The radio was channel-based, and though the users could agree to move a conversation onto a specific channel, there was always the possibility that…

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Tip o' the Week #153 - Lync 2013 shortcuts

Happy New Year! On the topic of Year (2013) and New, the Lync 2013 client introduced a whole load of new UI functionality compared to the previous release; for details of what’s new, check out the What’s new in Lync 2013 post on the Lync team blog. One side effect of moving to Windows 8,…

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