Garbled text in RemoteApp splash screen on Windows Essential Business Server 2008 Japanese version

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[Today’s post comes to us courtesy of Stephen Li]

If you are using Windows Essential Business Server 2008 Japanese version, you may notice garbled text when connecting to TS RemoteApp applications from the Management Server Administration Console:

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This will show up, for instance, when you select the task on the Security Page of EBS Administration Console to start Forefront Threat Management Gateway.

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The root cause of this garbled text is that the RDP file was generated using UTF-8 encoding, not Unicode encoding.

Use these steps as a workaround:

1. Logon to EBS Management Server, use Notepad to open %ProgramFiles%\Windows Essential Business Server\Data\RemoteISAAdminEdge.rdp file

2. Click File -> Save As… (Do not change anything in the file content)

3. Select the Encoding to Unicode, and save it to replace the original RDP file

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Now, you can start the RemoteApp program to Forefront Threat Management Gateway again, and the string will display correctly.