Odd behavior with OWA when sending data through a load balancer

One of my colleagues, Danny Pastuszynski and I,  recently had the privilege of working a very odd case for a customer of ours, and after discussing with the customer, they suggested I write a blog post on it.  So, here we go! Our customer was spinning up a new Exchange environment with multiple sites with…


Smart Forward on iOS devices, or “Why am I seeing so many calendar invites?”

Over the last several days, our Outlook and Exchange support teams have noted an increase in the number of cases opened where customers are seeing a calendar invite sent over and over again, even with no interaction on their devices.  Usually we will send our support article to our customers, but there have been questions…


Reasons why we ask for removal of third party software when troubleshooting Exchange

Over the last few months, we have seen an increase in the number of critical situations (referred to as CritSits) where third party software is causing issues within Exchange 2013 and 2016.  As an Exchange Engineer, we have seen several trends with many of these cases, and this blog post is to help ease the…


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