Why you don’t want to add TVs to Service Manager?

From time to time, I hear customers that they want to add IT assets such as TV sets into Service Manager Database (CMDB). It is compelling to have a list of items in one place and to use them as configuration items in Incidents and Service requests. Configuration Management Database (CMDB) is a central repository…

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Why do we need Service Manager when all I want is automation?

Organizations are seeking ways to reduce cost in IToperations on every possible way. One of the areas that seem promising is automation.In the past the only way to automate certain tasks were writing scripts to docertain tasks. However using scripts has its own problems: Writing a script is not a onetime event. Ascripting solution is…

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Cross-forest Exchange Migration, notes from the field Part 3, Coexistence

In the first part of this series I had an overview ofExchange migration which can be found here. In the second part of this series I provided details on howto check for inconsistencies on user attributes and set for UPN which can befound here. In this part of the series I will give you details…

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Cross-forest Exchange Migration, notes from the field Part 2, Setting UPN

In the first part of this series I had an overview ofExchange migration which can be found here. In the second part of these series I will provide more abouthandling the transformation to UPN. When you decide to use e-mail addresses foryour UPN, you will need to make sure that you create the UPN from…

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Cross-forest Exchange Migration, notes from the field Part 1, Overview

Exchange migration has always been a topic of interest fororganizations. As more and more organizations depend on Exchange as their coreinfrastructure downtime during upgrades have been noticeable by the clients andneed detailed planning. When there is a need to change the forest as a part ofthis upgrade, the problem becomes a complex migration exercise. Let’s…

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What are the trends in IT for 2011

So here are a couple of trends that will affect our lives for the near future: Processing Power: Computer processing power doubles every 18 months. We know this as Moore’s law. There are signs that this will slow for the coming years. Hand-held devices: Small devices are capable of delivering high computational power that was…

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Internet of Things, why should I care?

The idea of Internet of things is not new. It’s all about different devices being connected to Internet, not to provide information directly to a user but to consume or provide information about itself. For example a digital photo frame can use Internet to download pictures from the Internet. The idea is that the person…

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If you don’t care about Service Management, think again

Some of you may have heard about ITIL and MOF and being a technical person processes and governance may not be that much appealing to you. You may have been thinking It’s only for large enterprises with lots of money and time to implement processes. That view is changing lately. As datacenter management is becoming…

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Microsoft iscsi target goes public

Some of you might not seen this announcement so I wanted to re-iterate the fact that Microsoft iscsi target is release to public. This is an important milestone as it shows virtualization is becoming one of the tools that can solve business problems like branch office productivity providing low cost solutions. Detailed information can be found…

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