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Remote assistance on Android devices just got better with Intune and TeamViewer’s expanded integration. With the combination of Intune and TeamViewer, your helpdesk team can now start a remote assistance session with your end users on Android devices, making it easier than ever to help users with training, support issues, or step-by-step walkthroughs of device or application usage.

 

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The TeamViewer Quick Support device application can be pre-installed through Intune for a streamlined device experience. Even if the TeamViewer application isn’t installed on the device, the Intune Company Portal will walk users through the process of installing the TeamViewer Quick Support application during their first remote assistance session. The integration with TeamViewer allows you to utilize all the features of TeamViewer, including chat, file transfer, and device details.

A TeamViewer license is required to take advantage of this functionality. Please visit the TeamViewer site for more information about TeamViewer and licensing options, and for additional information about using Intune with TeamViewer visit our documentation page.