Enterprise Mobility and Security Blog


Over the last few days customers observed Asset Intelligence (AI) synchronization failures on System Center 2012 Configuration Manager Service Pack 1 sites. AIUpdateSvc.log entries similar to the following were recorded.

 Error InternalError during download, watermark returned

The root cause has been identified and a correction made to the Microsoft-hosted AI service on February 4, 2013.  No customer action is required to resolve this issue; the next synchronization attempts by any Service Pack 1 sites should not encounter this error message.  These errors only occurred in new SP1 installations; upgrades from the RTM release of System Center 2012 Configuration Manager, and Configuration Manager 2007 environments, were not affected.

Brian Huneycutt

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