"Error (2923) A malformed response was received trying to contact the agent on server" on SCVMM

  • Article

Issue: When trying to add a server to SCVMM it may generate the following error:

Error (2923)
A malformed response was received trying to contact the agent on <Server_Name> server.
(The operation completed successfully (0x0)

Cause:

The problem is with the Broadcom network adapters having their own wmi providers. In this case, there is a class BRCM_NetworkAdapter which derives from
Win32_NetworkAdapter. When VMM tries to enumerate its properties, since we don’t have any wrapper for it and we fail.

Resolution: The issue was resolved by removing the namespace that gets
installed as a part of the Network Driver installation package with Broadcom NIC
software.