SCOM 2007 – Error’s installing OpsMgr 2007 Agent on remote DC


Error’s installing SCOM 2007 Agent on remote DC.  The installation is returning the following errors:

Event Type:    Error
Event Source:    LoadPerf
Event Category:    None
Event ID:    3013
Date:        7/7/2007
Time:        3:38:01 PM
User:        N/A
Computer:     <COMPUTERNAME>
Description:
Unable to update the performance counter strings of the 009 language ID. The Win32 status returned by the call is the first DWORD in Data section.
Data:
0000: 20 00 00 00 99 0c 00 00    …?…

 

Event Type:    Error
Event Source:    LoadPerf
Event Category:    None
Event ID:    3009
Date:        7/7/2007
Time:        3:38:01 PM
User:        N/A
Computer:     <COMPUTERNAME>
Description:
Installing the performance counter strings for service MOMConnector (MOMConnector) failed. The Error code is the first DWORD in Data section.
Data:
0000: 20 00 00 00 b3 11 00 00    …³…

 

Errors occur for services “MOMConnector (MOMConnector)”, “HealthService (HealthService)”, and “WmiApRpl (WmiApRpl)” multiple times.

 

Error 25211.Failed to install performance counters..ErrorCode: -2147024864 (The
process cannot access the file because it is being used by another process.)

 

Handle.exe returns:
118: File (RW-) C:\Program Files\CiscoSecure ACS v4.0\CSMon
124: File (R–) C:\Program Files\CiscoSecure ACS v4.0\CSMon\Logs\CSMon.log
140: File (RW-) C:\Program Files\CiscoSecure ACS v4.0\CSMon
244: File (RW-) C:\Program Files\CiscoSecure ACS v4.0\Logs
250: File (R–) C:\Program Files\CiscoSecure ACS
v4.0\Logs\ServiceMonitoring\CSMonLog.csv
2B0: File (RW-) C:\WINNT\system32\perfc009.dat
2B8: File (RW-) C:\WINNT\system32\perfh009.dat
2CC: File (RW-) C:\WINNT\system32\Perflib_Perfdata_a18.dat
2D0: Section \BaseNamedObjects\Perflib_Perfdata_a18

 

Resolution:

CSMon.exe service had a lock on the perfh009.dat file during
the SCOM2007 installation process.

Disable the CiscoSecure service (CSMon.exe) – installation completed


Comments (14)

  1. Julius says:

    Great information, I had the same issue and this fixed it

  2. Leo says:

    Ok. So is it safe to restart the CSMon.exe after successful installation?

  3. Frank says:

    Excellent info thanks! Worked on a majority of my machines.

    Got a couple of old HP machines, also giving this error without the CSMon service.

    Stopped all the hp utility services(approx 8) and still no luck. Any advice?

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  14. Peter says:

    I had the same problem with CSMon.exe and this fixed it, thanks for your help!