Forefront Unified Access Gateway 2010 Service Pack 3 is available for download

We are happy to announce that Service Pack 3 for Forefront UAG 2010 is now released.

UAG 2010 Service Pack 3 is available for download from the Microsoft Download Center, as an upgrade from UAG 2010 Service Pack 2 .


Here are details about the new features included in Service Pack 3 for UAG 2010:

  • Added support for new client devices
    • Windows 8 and Windows RT
      Forefront UAG 2010 SP3 supports Windows 8 and Windows RT client computers using Internet Explorer 10 and Internet Explorer 10 on the desktop. In addition, SP3 also supports the following client applications running on Windows 8 and Windows RT:
      • Mail: the built-in Mail application on Windows 8 / Windows RT computers can be used to connect to Exchange servers published through UAG 2010 SP3
      • Remote Desktop: UAG 2010 SP3 adds support for the Remote Desktop Connection (RDC) 8.0 client that is running on Windows 8
    • Windows Phone 8
      SP3 for UAG 2010 adds support for mobile phone devices running the Windows Phone 8 Operating System
  • Added client applications
    Forefront UAG 2010 SP3 adds support for the following client applications:
    • Office 2013: Forefront UAG 2010 SP3 supports the following Office 2013 client applications:
      •   Microsoft Outlook 2013
      •    Microsoft Word 2013
      •    Microsoft Excel 2013
      •    Microsoft PowerPoint 2013
    • Remote Desktop Client (RDC) 8.0: Forefront UAG 2010 SP3 supports the RDC 8.0 client that is running on Windows 7 Service Pack 1 (
  • Application publishing
    Forefront UAG 2010 SP3 adds support for publishing the following server applications:
    •    Microsoft SharePoint 2013
    •    Microsoft Exchange 2013
  • Fixes included in UAG SP3


Please download the Forefront Unified Access Gateway (UAG) 2010 Service Pack 3 package now, and learn more about UAG 2010 SP3 by visiting our TechNet Library.


Thank you,

The Forefront UAG Product Team


Comments (20)

  1. Anonymous says:

    Since upgrading to SP3 Im no longer able to sync my OneNotes on my Windows 8 phone that are hosted on our SharePoint 2010 behind the UAG. This was previously working.

  2. Anonymous says:

    If your install is failing as mine was, try running the install from an administrative cmd prompt, msiexec /p "C:UAG-KB2744025-v4.0.3123.10000-ENU.msp" /L*V

  3. Anonymous says:

    Is there any more detail available? Specificically I'm interested in changes to DirectAccess.

  4. Anonymous says:

    I installed UAG sp3. It went fine and windows 8 works now. Still i have a problem with Windows Phone 7.8/8 -devices.

    This is the error message that i get:

    Your device does not meet access policy requirements for this site.

    I didn't find any solution for this…

  5. Steven Hope - Winfrasoft says:

    If installing on a UAG server running DirectAccess please note that the update sets the "Microsoft Forefront UAG DNS64 Service" back to manual and thus doesn't start after a reboot. This has been an issues on pretty much all UAG updates. Why oh why can't this get fixed?

    Seems this update should support Windows 8 clients for DirectAccess as there is an issue listed in the release notes:

    – Windows 8 DirectAccess clients cannot use one-time password authentication using RADIUS

  6. Bart Timmermans says:

    Thanks for the great work. Windows 8/Server 2012 can now also login to the portal and use the SSTP VPN feature. Also tested Exchange and SharePoint 2013…works as expected. Thanks!

    Only thing not working within this release is Server 2012 Remote Desktop Services and remoteApps. Is this correct?

  7. Craig says:

    With TMG fading away any sign of Lync support?

  8. Error 500 says:

    File Access no longer works and gives 500 Error for ALL versions of IE.  In other browsers File Access still works.

    It may have gone 'depreciated' but right now it appears to be completely broken in this release and not mentioned.  In the deprecated list SharePoint is listed as an alternative, but there's no webpart to access users Home Paths and shared folders.  We and many other use File Access because it links to AD and its basic features, it is useless storing separate data in another server.  

    Please fix File Access for IE, it was a great major feature that's preferred over Windows8 support.  A headache will come when Windows7 gets IE10.

  9. DazMan says:

    File Access broke for me as well (page cannot be displayed). When attempting to view the configuration (Admin > FileAccess), when selecting "Domains", "Servers" or "Shares" I recieve a script error in the right hand pane. Seems like an error with the asp files.

    I rolled back to SP2 and it works again. Was File Access properly tested in SP3?

  10. Jan-Willem says:

    File Acces broke 4 us 2. Only in IE is doens't work anymore. View configuration in console also ends  up with script erros. Please fix it……. yesterday 🙂 I don't want 2 roll back to sp2 because of the rdp 8.0 support.

  11. Jan-Willem says:

    Found a File Access fix on the internet (credits to the "fixer"). After sp3 file access is broken in Internet Explorer. This fix works perfectly!

    In the following file:

    ..Microsoft Forefront Unified Access GatewayvonFileAccessDefault.asp

    Change the line

    ver = CInt(lowerAgent.substr(lowerAgent.indexOf("msie")+5,2))


    ver = lowerAgent.substr(lowerAgent.indexOf("msie")+5,2)

  12. Nathan M says:

    Our SSTP VPN is no longer working after updating to SP3.  We get "Connection Ended" shortly after launching the VPN from the portal.  I don't see anything in the logged in the Event Log that would suggest something is wrong.

    Tried re-applying the certificate, tried recreating the portal link, no luck so far.

  13. Anders says:

    Nathan, have you checked if it this is related to this update…/2801679

  14. thomas says:

    How to uninstall UAG witout an .msi package for UAG SP2?

  15. ypsilon says:

    After installing SP3 we can't open rdp from the right hand side window. It's no problems at the left hand side window.

  16. IanC says:

    Same issue as DazMan, above.  Click on SERVERS in the UAG MMC – script error.  Tried this:

    ..Microsoft Forefront Unified Access GatewayvonFileAccessDefault.asp

    Change the line

    ver = CInt(lowerAgent.substr(lowerAgent.indexOf("msie")+5,2))


    ver = lowerAgent.substr(lowerAgent.indexOf("msie")+5,2)

    Didn't fix it.

  17. IanC says:

    I also tried this.…/uag-2010-file-access-application-fails.html

    Still getting script error selecting the SERVERS node in UAG File Access.

    Any ideas anyone?


  18. Trevor says:

    I just used the 'Email Blog Author' button to suggest a 'howto' guide for publishing Outlook Anywhere to Exchange 2013 through UAG 2010 SP3, but the email bounced – 'user unknown'!  Has anyone else noticed that there's not much documentation for UAG 2010 / Exchange 2013 available at the moment?

  19. mike says:

    After installing SP3, is the remote desktop capability only available for Windows 8, not Windows RT? When I try connecting with my Windows RT tablet, I only got the mobile portal which does not show remote desktop.

  20. Asif Khan says:

    Please inform me which UAG 2010 service pack can be installed on Win server 2012 ?? reply me fast. Regards

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