PTS India Team Blog

A blog managed by Partner Technical Services India team for Global English

Using Resco MobileCRM Woodford Solution for Configuring Field Service Mobile App

I was recently working on a Field Service functionality demo, where I had to demonstrate the Field Service mobile app, with additional Field Service entities like Work Orders, Agreements and Bookable Resources to be set up using the mobile device. As we needed the Resco MobileCRM Woodford Solution to be deployed in CRM Online, I… Read more

Microsoft Dynamics CRM Server 2015 – Download Available Now!

For those of you looking forward to the US Thanksgiving holiday tomorrow, there's a little something extra to be thankful for: the CRM product group has shipped Microsoft Dynamics CRM Server 2015. It's available for download here: http://www.microsoft.com/en-us/download/details.aspx?id=45012 If you are provisioning a new instance of Microsoft Dynamics CRM Online, you might also notice that… Read more

Microsoft Dynamics CRM 2013 Performance and Scalability Documentation

The very first whitepaper for Microsoft Dynamics CRM 2013 Performance and Scalability has been released. This paper focuses on highlighting the scalability that can be achieved in terms of concurrent users, big data and feature functionality. This paper reflects the scalability and performance achieved on a specific Microsoft Dynamics CRM 2013 implementation running on a… Read more

Microsoft Dynamics CRM Connector for NAV- Step by Step Guide to Installation & Configuration

This blog post gives step by step procedures to integrate Dynamics CRM 2011/CRM online with NAV 2013. Note: Download the connector setup and installation guide from links mentioned in the last section. Prerequisites Microsoft Dynamics CRM Create two Windows Live ID accounts for CRM online or two user accounts for Dynamics CRM on premise for… Read more

Mailing Systems in CRM 2011 Demystified – Part 3

Aishwarya Ramachandran continues her series of articles on Mailing Systems in CRM 2011 Demystified with the third and last article in the series now. The earlier parts can be accessed from the links below. Mailing Systems in CRM 2011 Demystified – Part 1 Mailing Systems in CRM 2011 Demystified – Part 2 The third part… Read more

Mailing Systems in CRM 2011 Demystified – Part 2

In the first article of this series, titled, Mailing Systems in CRM 2011 Demystified – Part 1, Aishwarya Ramachandran explains how to set up the Outlook Client in CRM 2011. In this article, she explains how to set up CRM Online with Exchange Online and Email Router. Configuring CRM online + Exchange online + Email… Read more

New Dynamics CRM 2011 Workshops Available for Partners!

We have launched a new series of technical enablement workshops for partners, which they can make use of, to understand the new functionalities and capabilities of Dynamics CRM 2011. These workshops are exclusively available only for partners, who can make use of their advisory hours (which they get as benefits of being partners of Microsoft),… Read more

Workshop: Microsoft Dynamics CRM Online and Cloud Technologies

Please find the details of the “Microsoft Dynamics CRM Online and Cloud Technologies” workshop below. Agenda Microsoft Cloud Platform CRM Online Architecture Cloud Integration Hybrid Scenarios Authentication options with Microsoft Dynamics CRM Online Identity federation Get started with cloud technologies Session Duration 90 mins Advisory Hours 5 – 6 Hours Target Audience Developers Users If you… Read more

Mailing Systems in CRM 2011 Demystified – Part 1

Note: Credits to Aishwarya Ramachandran for this series of articles. This is the first part of the series of articles that we are planning to publish on Mailing Systems in CRM 2011 Demystified.   CRM online does not have a mailing system of its own. There are 3 options for sending and receiving Emails with Dynamics… Read more