Dynamics PTS Team Blog

A blog managed by Dynamics Partner Technical Services team for Global English

Partner Technical Services Policy Changes!

Sivakumar Venkataraman - Click for blog homepageHi all

As we continue to invest in cloud support, we will begin to reduce coverage of some products that are exclusively on-premises. Beginning October 1, 2015, we will no longer provide Technical Presales Assistance and Advisory Services support via partner advisory hours for exclusively on-premises products, with the following exceptions: Windows 10, Windows Server, Microsoft Dynamics AX, and Microsoft SQL. 

All hybrid scenarios made up of both cloud and on-premises products will continue to be supported.

For on-premises only related technical presales or deployment questions, you can find helpful information on our blogs, partner or product related Yammer groups, or by visiting the Partner Support Community for partner-to-partner guidance.

You can find more details on the supported and unsupported technologies in the KB article here.

Until next post!