Microsoft Technical Presales & Deployment Team Blog

A blog managed by Microsoft Technical Presales and Deployment team

Workshop: CRM 2011 – An Overview of the Customizations

Please find the details of the “CRM 2011 – An Overview of the Customizations” workshop below.


  • The architecture of CRM 2011
  • Why do we need customizations which cannot be done out of the box
  • New customizations possible in CRM 2011 and differences from CRM 4 customizations
  • An overview of client side customizations
  • An overview of server side customizations
  • Common queries on migrations and supportability of CRM 4 customizations
  • Discussions and Q&A

Session Duration

  • 120 – 150 mins

Advisory Hours

  • 6 – 7 Hours

Target Audience

  • Administrators
  • Developers

If you are interested in any of the workshops mentioned above, click here.